So, I went to the post office yesterday. I go in, and see that there’s a woman on a cellphone standing where the line usually is, and an open post office window. Seeing that the woman was making no motion towards the open window, I approach the window, only to be tartly informed that “the lady is in line.”
I couldn’t believe that the clerk would rather wait for a customer who might, at some theoretical future time, want to use his service, instead of serving the customer who was ready to go. By my understanding, a line’s purpose is to determine who gets to use a service first when there are multiple people who want to use that service. Since I was the only one who wanted to use the service at the time, I figured a line would be unnecessary.
Now, I can understand wanting to pass the time in line on a cellphone. However, if you can’t wrap it up before it’s your turn to go, then you have to let people go by until you can wrap it up. Only once you’re ready to go do you reclaim your spot at the hed of the line.
To the lady’s credit, she did finish up pretty quickly after I arrived. I’m pitting the clerk’s enforcement of backwards line rules more than I’m pitting the woman on the phone.