If you haven’t already watched it, Dexter Season 1 is a must-see on the instant service. I don’t know when/if they’ll get the second season. I bought it on iTunes.
Great. Now I’m craving fried eggs, tobasco, ham, and a nice cuppa french press.
Well, I heard back from my friend who says that there has been MUCH disapproval of the profile thing. He says the honchos haven’t vouchsafed much in the way of info aside from the fact that the profiles are causing issues between the website and the hubs that ship the movies. He also says that it’s possible that they’re planning something similar but different in future once the issues with the hubs have been resolved. He says he’s going to have a very stiff drink and massage his ears. He’ll keep me updated if he finds anything else out.
Damn, I didn’t know about profiles. I actually wrote them an email suggesting that they allow multiple queues, maybe 1 for each movie a customer can have out at a time. I thought I was a genius. They didn’t tell me they already had that feature. I guess it’s too late now.
Tabasco. At least, that’s how it’s spelled on the bottle I keep here in my cubicle. If there were an award for a show’s opening montage, I would have voted for “Dexter”.
Second season comes out in August. Yea. I don’t have feelings about things, but if I did, that would make me happy.
Ironic I know for a web-based business known for taking it to the Brick and Mortar (i.e. Blockbuster) but I have always found their on-line assistance horrific & unresponsive.
In my experience actual dialed calls to Customer Service the only way that they ever respond to anything out of the ordinary assembly line of search/selection/queue/send. For what it is worth that number is:
1-888-638-3549
Netflix is pretty important to our house & I hope they fix this.
I shook a fist in their general direction this morning. And I watched the Farmer John docu last night, and found it to be quite interesting and
enjoyable.
There is an Emmy for that, and it Dexter did win. I can see why some people like the opening sequence, but it makes my skin crawl (moreso than the show itself, even!).
The vocal minority has been heard:
Hooray! I’m still canceling, though. I just don’t use it enough.
Damn you, I was coming here to post that! 
So, what are the odds this was all just a New Coke-type teaser? “Hey, nobody’s really using our Profiles function–let’s tell people they can’t have them, see if it ramps up the usage”…
Except for that they only told the people who are already using them.
For shame! Why didn’t they email every customer and say “hey, you know that feature you don’t use, which we didn’t notify you was going away because you don’t use it? Well never mind, we’re keeping it!”
That’s bizarre… I’m watching The Duchess of Duke Street, too…
Aha! The sheer power of my anger and hatred brought a major corporation to its knees! Fear my wrath!
I don’t use profiles, being a one-person user, and I heard about it. 'Twas all over the news for about four minutes there. Reuters, Drudge, Slashdot, CNET, PC Magazine, all the way down to the podunk local news with their version of Emily Latella outrage, “What’s all this I hear about Netflix profiles…” Not to mention this Pit thread.
Massive publicity stunt? “The only bad publicity is no publicity”? Way to publicize the existence of profiles to folks who didn’t realize they were even there in the first place?
If they’d just announced, “Hey, y’all, you can use profiles yanno!” 'twould have been met by a massive collective shrug of disinterest. But it is a truism that the more you tell people they can’t have something, the more likely they are to clamor for precisely that.
I dunno about the publicity stunt angle. Profiles aren’t really “done”: for example, there’s no way to remove/delete a profile once you’ve set it up (you have to change the profile’s number of assigned discs to “0”). So I sort of buy that they really did decide to do away with them but got a more significant backlash than expected.
Okay, I’m fearing your wrath. Damn, woman. That’s some primo wrath, there. (Though I like to think it was my phone call that turned the tide.)
What I can’t fathom is why it’s impossible to delete a profile. My account has a profile for me, a profile for my girlfriend . . . and another profile for me. I don’t know how it got there and I can’t get rid of it.
Yeah, the profiles do need a lot of work. The fact that I use them so heavily despite that indicates that something along those lines is clearly necessary.
Probably my email - which simply said ‘put this one in the “keep profiles” tally.’ No primo wrath at all, just a tally mark in the “customer thinks this is a stupid decision” column.