My wife bought a patio heater from Lowe’s a couple of months ago. We use it for 10-15 minutes at a time. After five weeks, it was noticeably sagging. Here it is after two months:
She called Lowe’s at the five-week point. She didn’t have her receipt, but Lowe’s found it and she now has a copy. After a week, the manufacturer contacted her – and asked for the receipt. You’d think that since Lowe’s contacted them, everything would be honky-donkey. So more emails. Yesterday, three weeks later, we received the new screen and we put it on today. I don’t dare hope it will last.
We really need to find out the brands of heaters restaurants use. They use them a lot more than we do, and they seem to hold up.