Why does it take so long to authorize a payment at the pump?
Me last night…
Swipe card
Authorizing… Up to $100?
Press yes/no
No
enter amount
50.00 <enter>
Chequing/Savings?
Savings
Airmiles extra super duper club member card?
Press yes/no
No
Car wash today?
Press yes/no
No
Receipt?
Press yes/no
No
Enter PIN
xxxxx (At which point I realize there’s no “beep” confirmation for each digit pressed.)
Enter (Then I realize I entered 5 digits. I entered the first one twice since there was no damned beep confirmation!)
Authorizing…
Authorizing…
Authorizing…
Authorizing…
Authorizing… (for like what seemed like 10 minutes but was probably only 30 seconds.)
Wrong PIN
See cashier
See cashier
See cashier
See cashier
(Pump gets reset by someone inside.)
Swipe card
Authorizing… Up to $100?
No
enter amount
50.00 <enter>
Chequing/Savings?
Savings
Airmiles extra super duper club member card?
Press yes/no
No
Car wash today?
Press yes/no
No
Receipt?
Press yes/no
No
Enter PIN
xxxx
Enter
Authorizing…
Authorizing…
Authorizing…
Authorizing…
Authorizing… (for like what seemed like 10 minutes but was probably only 30 seconds.)
Pump is authorized for $50.00. Please select fuel and begin filling. Finally, but then at 49.00 the pump slows down to like one-penny-per-second mode as I stand there for one final minute waiting for the thing to finish.
Gah! Is it any wonder I hardly ever pay this way. If you pay inside it’s like a 3 step function:
Swipe
Savings
PIN
Gone.
I have a feeling that having the option to pump then pay here in Ontario will vanish soon as the price of gas has caused a lot more “gas and dash” episodes lately. This sucks if you’re filling up though and have no idea exactly how much gas you will require. What do you do, leave your license inside?
It goes faster if you use a credit card from the same gas company as the pumps. I actually have one of those Exxon Speed Pass key fob things. Works like a charm. I was a little peeved when Exxon instituted the “enter your zip code” question at the pump but I figured it was a small price to pay in case I ever lose my keys.
At more and more gas stations around here, if you blindly stick your ATM card into the pump, it will default to credit, and you’ll pay an extra five cents per gallon over the cash inside or debit at the pump price.
I’m quite used to doing debit - at some stations, it’s actually the only option. (Costco’s gas stations only accepts debit or Amex. No cash, Visa or Mastercard.)
Most of the machines in the subway will take cash too, but there are some that are CC only. In that instance you would need to pay at the booth. It is a bit inconvenient though, to be sure.
I use dollar-cost averaging. By refilling my tank once a week or so, I don’t use as much cash, take advantage of any price fluctuations, never get hindered by card fees (that can add as much as five cents a gallon to the cost of fuel) and know when I drive off, I won’t get a bill in the mail for a gazillion dollars just for refueling.
There is a little notice pasted onto the card reader on the gas pumps around here:
“For card verification purposes, your zip code may be requested. If your card was issued in a foreign country, please go inside and complete the transaction with the person on duty.”
Your gas pump accepts cash? I have never seen this. Amazing! I afraid I don’t know what dollar-cost averaging is.
I use a debit card. One gas station goes like this:
1: insert and remove card
2: receipt yes/no
3: lift handle of proper grade and pump gas.
4: return handle
5: take receipt and go
the other one goes like this:
1: Hi, Mrs. Mistress. What can I do for you today?
2: Fill it up please, Corey.
3: that will be XX dollars, ma’am. Do you need anything else?
4: No, here’s my card.
(30 seconds)
5:Here’s your receipt. Have a nice day.