I’m applying for an entry level tech support position. It includes 3 months of training, where you then go to doing customer support over the phone for Gateway computers. Anyhow, I need to take a test tomorrow on using Windows 98 (I think that should be pretty easy…I’m more of a Mac person, but I’ve used Windows enough to get along ok) The problem is I also need to take a test where I identify the insides of a computer. Can anyone point me to a map so I can study a bit tonight?
A quick search on google gave me this :
http://www.aboutcomputerparts.com/partsfinder/default.htm
http://www.aboutcomputerparts.com/
http://www.roomb7.com/InternalLab.html
If you have any further specific questions, feel free to post.
this should keep you up all night…
I would think that Gateway would provide you the necessary info, especially considering that you’ll be supporting their propriatary hardware setups. No?
Good luck. Try to remember what the things look like, because there’s no standard setup. (Well, if they’re all Gateways, there might be something close to it.)
The power supply is a rectangular metal box with a fan in it, fastened to the back. You can pretty much count on that.
The card slots are at the back, to the left (or at the bottom if it’s a tower case). There are four kinds of card slots: ISA (usually a brown connector), EISA (an ISA slot with a second, smaller connector in front of it), PCI slots (usually white, and the cards mount “upside down” with respect to ISA slots), and often an AGP slot, a dedicated video card connector. This is usually brown and smaller than either the ISA or PCI slots. Mother boards with on-board video chips may not have an AGP slot.
Memory slots are usually at the back right side, and have some sort of latches on them to lock the strips in place.
The CPU is generally the biggest chip on the board, and all modern ones will have a heat sink and fan fastened on top of them.
Newer video chips may also have a heat sink and fan.