Hubby and I both go to the same hair stylist because she’s awesome. The salon she currently works for has implemented a stupid credit card policy. I can’t believe it makes any sense, but am happy if someone wants to educate me.
So they used to work like other salons in that they would happily run your credit card for the service price plus tip, hand you the tip amount in cash which you’d then go hand to your stylist. (I actually think that’s stupid also, why can’t they handle tips the same way restaurants do?)
Last month they changed their policy to be even stupider. I forgot about it when I had my hair done yesterday, and ended up having to “stiff” my terrific stylist, for which I apologized to her and promised to tip her twice next time. So lame. The new policy is that they will NOT add tips to the credit card charges. Period, no exceptions. You have to bring cash or write your stylist a check for the tip. When I got caught out yesterday (AFTER the service was rendered, of course) I asked the receptionist for the reason for this new policy and she said she thought it had something to do with the merchant fees. Bullshit. So the merchant fees when a tip is added are too much but they’re just fine on the basic service? Wot?
I don’t get it. How come they are happy to accept credit cards for the basic service but can’t include the tip on the amount?