Let me describe to you the reason(s) why your orders don’t come out right-
I worked a second job at a Wendy’s last year. Night Shift on weeknights, days on weekends. I needed the money. It was HELL.
Let me first say that I am the pickiest eater in the Universe. I hate everything I don’t make myself. Condiments are icky and I will not even touch them if I can help it. (Thank Og Wendy’s uses gloves.) So I empathize with all those frustrated by incorrect orders.
But I digress. The reason behind fast food ineptitude can best be understood by observing the following conversation, which takes place on a late Saturday afternoon:
Hyperjes, while taking orders and running the cash register on the drive-thru window: “No mustard on that #3!”
Idiot 16 year old, who is making sandwiches: “Huh?”
Hyperjes: “Don’t put any mustard on that #3!”
Idiot: “Ummm… Okay…”
Fifteen seconds later, the burger is bagged and handed out.
Two minutes later, the same car pulls back up to the window. Customer is upset, because there is lots of mustard on his #3.
Hyperjes to Idiot: “This was supposed to be without ANY mustard.”
Idiot: “You shoulda told me dat.”
Hyperjes: “I did. Could you make another one, no mustard, please?”
Idiot: “You dint tell me. You should hafta make it.”
Three minutes later, the burger is wrapped and out the window.
Cue next customer.
Hyperjes: “That Jr. Bacon doesn’t get mayo or pickles.”
Idiot: “I KNOW! I kin read duh screen! Sheesh!”
Two minutes later, the burger is wrapped and out.
Five seconds later, same car backs up to the window. Customer is upset. He got extra pickles and no ketchup.
Hyperjes to Idiot: “Could you redo this one? No mayo, no pickles, but with ketchup and everything else.”
Idiot: “You shoulda told me.”
Hyperjes: “I did. You said you saw it on the order screen.”
Idiot: “I hate makin’ samwiches! It’s too hard!”
Two minutes until order completion.
Hyperjes to Idiot: “You know, if you want to work the window, I’ll trade with you. Maybe you’d like that better.”
Idiot: “Okay. Mebbe.”
Cue manager to change cash drawer and install Idiot on the window.
Idiot to Hyperjes: “Number 2.”
Fifteen seconds, burger gone.
Ten seconds later, customer is back.
Idiot: “This asshole wants it with no ketchup. Make a nuther un.”
Hyperjes: “Alright.”
New burger out in ten.
Idiot: “If he wand it with no ketchup, he shoulda tol me.”
Hyperjes, muttering softly: “I’ll bet he did…”
I was mighty pleased to quit that job.
:rolleyes: