This problem arises when I am (legitimately!) trying to download software or a software update.
Whenever I try to download anything like this, I get a screen with the Quicktime ‘Q’ logo; some downloading may take place, but eventually I get an error message and the ‘broken’ Quicktime Q saying the download failed because it’s not a Quicktime file. I know what I’m trying to download isn’t a Quicktime file, and I never imagined it was. But for some reason every attempt to download software files invokes this intrusion by Quicktime.
It seems to happen because Quicktime inserted some sort of plug-in for IE which is always invoked even when it isn’t wanted. But this is a hazy guess based on a few nights’ experimentation.
My machine is a Windows 98 SE box which seems stable, and I’m happy with it. I used to be able to download s’ware no problem. Then about a year ago I went to the Apple site and paid to download the Quicktime viewer (for some reason now forgotten) and I’ve had this problem ever since. I wouldn’t mind having nothing more to do with Quicktime, ever, if this solved the download problem. I’ve tried to uninstall Quicktime by running its own Uninstaller, and I’ve tried to remove it using the Add/Remove programs utility. However, it is always still there on the Add/Remove list, even after running ‘Remove’ and rebooting. It seems
un-installable, like a software version of the living undead.
I need to fix this problem. I’m happy with my anti-virus software (Command anti-virus, although the owning company is now called Authentium), but from time to time they post updates to the software engine itself, not just new definition files. I can’t download these unless I can get round this Quicktime probem.
If you can offer any help or advice, I’d be very grateful. You can have my thanks, my love, my pleading or my body, but please help.