Printer is stapling all my packets together

In My Humble Opinion
1

This is a question best addressed to my own IT department of course (and it has been) but they are currently focusing all resources on the fact that we haven’t had working email for three weeks now.

So I’ll bring it to the Dope, though I know there are likely to be lots of particulars about the situation that make it difficult for you guys to say anything for sure.

Here’s the problem. Several weeks ago a new print driver was installed on my office computer. Ever since then, when I have tried to print out multiple packets, and told the printer to put a staple on each packet, what it has done is stapled all the packets together with a single staple.

For example, right now, I want twenty four-page packets, each set of four pages stapled together with its own staple. This should take a total of twenty staples of course. Instead what I get is a single giant eighty page* packet, with a single staple holding it together.

We are using Microsoft Word 2010, on a Windows XP machine (yes, Windows XP).

I cannot see any options that would be relevant to this under “printer properties” in Word.

Any ideas?

2

Printer make & model would be a good starting place.

3

Best info I can find:

Konica Minolta 750/600 VXL
Driver version 3.1.0.0

4

Print > Preferences/Properties* > Layout is where I see binding options for my Konica Minolta printer driver, but the printer does not do stapling, so I can’t be sure that’s where it would be for one that does.

*Varies by application.

Potentially dumb question: Are you checking the “collate” feature of the print dialog?

5

“Collate” is checked.

On mine, the “staple” option is under a tab labled “finish.” I didn’t see anything there or under the “layout” tab that I would think would affect the behavior I’m describing.

Under “finish” in the “staple” section it’s basically just “do you want this stapled or not?”

6

Have you tried setting the number of copies in the “Preferences/Properties” dialog instead of on the main (“Print”) dialog?