From the POV of SDMB the software is an off-the-shelf product. Just like Office is to you.
Whether the vendor employed different people as designers, developers, or testers is immaterial from the customer’s POV. It does what it does for whatever reasons, good or bad, deliberate or inadvertent, that the vendor as a single entity ended up using.
Submitting a report counts as a post. However, the report button doesn’t include the validation to check if you’ve posted within the last 60 seconds. That’s why it works to post first and report immediately after, but not vice versa.