Well, I’ve been using neg scanners since about 1995. I’ve never noticed a problem with color accuracy. Thing is, when printing negs, color balancing is very much left to the printer’s discretion (or worse, a computer.) If you take a batch of negs from Walgreens to Ritz to a professional custom printer, you’ll see wildly different results.
Each film has a slightly different color balance to it. Polaroid includes some pre-programmed settings that try to match up colors and contrast with the film being used, but a little tweaking by the user is almost always necessary if you want the best possible color balance – as in normal printing.
One advantage of scanning and working with photographs digitally is that you have a much finer degree of control over contrast than you would with color prints. Black and white papers come in varying contrasts, but color paper doesn’t really have as much flexibility as black and white. If your neg is dull, there’s not too much you can do while printing to make it pop, whereas in Photoshop, it’s just a matter of sliding the black&white pointers in Levels, adjusting the curves, or using the Brightness/Contrast sliders.
What scanners do have a problem with is severely overexposed areas of a negative. In black and white printing, you can burn in very bright areas out of, say, the sky and get quite a bit of extra detail out of it. With a scanner it’s much much trickier when you work with a huge contrast range. If the bright area in your sky scans completely white, there’s no information in it. No amount of burning in Photoshop is going to eke out any detail. If there’s a little bit of info, though, you’re okay.
Basically, scanners are excellent for color negs, and a little bit weaker on black and white photos and slides. Slides tend to be denser, and sometimes the less expensive scanners have a little difficulty getting all the information off the slide. Better scanners can make multiscans over these dark areas to pull off extra shadow detail.
Though now most photography has gone digital as far as newspapers and (to a somewhat lesser extent) magazines are concerned, pretty much all film-based work has gone through a neg scanner before being outputted on the page. You don’t see any problems with these pictures, do you?
If you’re a stickler about color, there’s plenty of web pages out there with color and greyscale test card comparisons of various scanners. All the scanners I’ve mentioned fares pretty favorably. For the average consumer, there will be no problem with color balancing.