Update: Deep in the phone menu list I found a “contact us” option! I did get a real human, though with a strong middle-European accent, who insisted on using my first name in every sentence and mispronouncing it (“Thank you bubsmum, have you tried restarting your Pixel phone?”)
She asked what steps I had tried and I ran through all of them. She then said she would send me an email with a set of diagnostic steps. I got the email: it is all the same troubleshooting steps recommended online that I’d already told her didn’t work. The most galling was the recommendation to contact the manufacturer of the device I was trying to connect. It is ALL OF THEM you idiots!
If all else fails, I am supposed to find a Google Pixel service center and have my phone “repaired.”
Sorry for the rant – but surely I’m not the only one with this issue?
Sorry you’re having trouble with your Bluetooth! Have you tried restarting your phone yet?
I kid, I kid!
In the Fi app itself, the Support tab should let you chat, email, or call a live person. In the past I’ve had good luck with them but I’m not sure how much they can help with device issues. Since you bought it from them, though, I think they should be responsible? Maybe consider asking for a replacement under warranty?
I’ve not had my Bluetooth fail, even on the latest update (just checked). I just used it multiple times today. Sorry!
You can also try a complete device factory reset if you want (but make sure to back everything up first – it can all go into the cloud and recovery should be pretty straightforward).
My SUSPICION is that it’s a hardware or firmware issue, maybe only affecting certain batches? It’s the kind of thing a phone store could help diagnose, but I wouldn’t bother with that since it’s still new and should be well within warranty. Sorry I don’t have a better idea for you!
Agree you’ve probably had hardware failure coincidentally near a software update. Warranty replacement phone is the path of least resistance and least frustration.