We’ve lived in the city for about 6 years now. Our house came with an ADT alarm system installed by the previous owners, but we didn’t activate it until about a year or two later. Luckily, we’ve not had any situations where we’ve had a break in.
A few weeks ago, my wife left the house without de-arming the alarm (without her cell phone, natch). I got a call from ADT telling me there was an alarm and that 911 had been dispatched. Of course I call my wife to see where she is, can’t get hold of her. Long-short, I got to the house, nothing was out of place, and my wife returned. She immediately realized that she hadn’t disarmed the alarm, so we knew that’s what caused the alarm.
By the time I arrived, there was no sign of the police department - no note on the door or anything, so I assumed they either figured out it was a false alarm or had come by quickly to inspect the house already.
Fast forward to last week, and we received a letter stating the following:
[QUOTE=Austin Police Department]
The APD has responded to your location for a false alarm generated by your alarm system on 3/10/2013. The city requires residents and businesses to obtain an alarm permit pursuant to [long ordinance reference].
The above referenced alarm site is not in compliance with the city ordinance. You are subject to a $200 fee for each false alarm. Please submit the attached application along with the annual permit fee ($30 resident or $50 business).
[/QUOTE]
No problem paying the permit fee, but I feel the $200 fine is unreasonable. I’m fairly certain this ordinance wasn’t in effect when we moved in and got our alarm service activated, and I’m not sure how I was supposed to know that we needed an alarm permit. I certainly didn’t receive any notice from the alarm company. I’d like to contest the fine (but of course pay the permit fee). Have any Dopers had success taking on City Hall on an issue like this? Any advice?
PS - I did some Googling and on City-Data.com someone asked about the need for alarm permits in Austin. Someone responded and stated that they had been fined, but the fined was waived if the permit was purchased. That’s what I expected, so there’s precedent, at least back in 2010.