Ah. The LA Times. The memories, the memories.
Me: Hi, I’d like to order the LA Times Sunday edition
TM: You can get it all week long for only 50 cents a week more
Me: But I don’t want it all week long, I only have time to read it on Sundays, and I don’t want to bother with the mess of it the rest of the week.
TM: Ok, where do you live
Me: <gives address>
TM: That’s not showing up on my map.
Me: That’s because it’s a new development. Don’t worry, I’m calling because somebody from your local advertizing department left a flier on my porch, so they must know where I live.
TM: Ok, you should get it this sunday. We’ll send you a bill.
<click>
Sunday comes, no paper. Since I called on a Friday, I was doubtful anyway. Next Sunday, no paper, me call.
TM: I can’t seem to find your name or address anywhere.
Me: Well, let’s sign me up again. <and we go through the exact same conversation>
Sunday comes, no paper. I have the same conversation one more time (including the part about them not being able to find my name in the computer), saying that this is their last chance. No paper.
Me: Hi, I’d like to cancel my subscription.
TM: Why?
Me: I’ve been trying to get a paper for 4 weeks now, but it’s never made it to me so I’d just as soon cancel.
TM: I’m sorry for your inconvinience, I could offer you a couple free weeks for your trouble.
Me: I have absolutely no faith that the free papers would be any more successful at reaching me than the ones I’ve been willing to pay for.
TM: Ok, give me your name/address/phone number
Me: <I do>
TM: Hmmm…I can’t seem to find you in the computer.
Me: Great, then you won’t send a bill?
TM: <laughs> True, if you’re not in here you can’t get your paper, but at least you won’t get billed!
Two weeks later, the bill showed up. They spelled my name wrong, the name of my street wrong, and they got the wrong house number. The Ventura County Star may be a hellish little paper, but at least it shows up every week.
-lv