First of all, I don’t even know how sites like this are legal since it’s essentially ticket scalping in a nutshell, but I tried to get One Direction tickets legit but they all sold out in my area in like 3 minutes and the best I could do was fairly crappy seats at the Las Vegas show, a delightful 9.5 hour drive away.
So, they announce the Madison Square Garden show (which apparently sold out in ONE minute) and people were plotzing because some douchebag has listed his tickets for $10,000: NINTH ROW. (The guy with front row seats is only asking $6,000 - COME ON!) I don’t know what came over me but I proceeded to check StubHub to see what they had available for the Oakland, CA show. Oh hai - there’s a front row center seat for ONLY $950. I regret to admit I was completely sober when I bought it. I print it out at work and there is much high-five-ing and “OMG what is wrong with you” and all is good.
Week and a half later [WEEK AND A HALF LATER] StubHub sends me an email “Oh by the way the seller cannot fulfill your ticket order, contact us for replacements. We can put you in row L.”
I first tried to call, but the phone tree kept disconnecting me, so I emailed saying “Oh I’m sorry, there must be some mistake. I purchased a ticket, a transaction transpired, I printed the ticket, I’m holding it in my hand: order fulfilled. I am going to take said ticket and sit in my seat in the front row I paid $1000 damn dollars for.”
Wait.
Wait.
Wait.
The NEXT DAY: missed phonecall “Oh this is StubHub, sorry I missed you but you need to call (bullshit customer service number) about your ticket - it’s no good.” Several missed voicemails and nasty tweets (in which they offered me a $200 credit, like I’m ever going to use them again) and multiple days later - I’m in row HH like a homeless person. FML.
They never explained WHY the ticket was suddenly invalid after a week and a half, or apologized for taking such a slow-ass time getting back to me every single time I contacted them. I better look down front and see President Obama in that seat or something I’m not even kidding I’m so pissed off.
#WhiteWhine #FirstWorldProblems
Feel free to start a separate thread about my disturbing ephebophilia, shitty taste in music, or poor money-handling skills. Let’s keep this confined to craptacular customer service and dreams dashed.