Mother fucking STUB HUB, and a Guy Named Harvey.

The BBQ Pit
1

So, happy Cubs fan that I am, I considered myself lucky to score some seats at the NLDS playoff game on Saturday at the Friendly Confines.

I bought 2 extra, just in case someone else wanted to go, no one did, so out on StubHub they went. Fair price and all (I’m loathe to gouge, as I’m a fan, not one of those miserable vultures, er, brokers) I go through the stubhub process to sell them, within the HOUR, someone buys them. They tell me I can’t ship them until the 3rd (game’s on the 6th) so I ship them by 9am on the morning of the 3rd they get there by 230 on the 4th.

So today; I get a call from the stubfuckers about my order. Like an idiot, I call back, only to discover this fuckwit named harvey who bought the tickets all the way on the left coast doesn’t WANT the tickets because they say “limited view” on them…

ME: I’m calling about my order…

SH: Hi sir, the ticket buyer doesn’t want the tickets, he’s going to send them back

ME: What? I thought all sales are final.

SH: Well, your tickets say “Limited View” what’s limited about the view?

ME: Nothing really, there’s probably a girder or something near the seats, but the view isn’t bad.

SH: Hold on…waiting…No, sir, he’s going to send the tickets back.

ME: But why? He bought them, he paid, that’s that

SH: You didn’t mention limited view in your comments

ME: Your site didn’t say I should, in fact, your “what’s this” in your comment section gives tips about how to make your tickets stand out, and warns against lying about things, it says nothing about ticket restrictions.

SH: Well, it’s in the sellers handbook.

ME: The what? I didn’t read that, it’s not really that hard, is it? Just sell the tickets.

SH: It’s false advertising, and the buyer is a large seller with us, so he knows.

ME: No it’s not. I didn’t know they were “limited view” but so what? There really aren’t many bad seats in Wrigley.

SH: Too bad sir, I’m going to send the seller a label to ship the tickets back.

ME: You realize the game is tomorrow, don’t you?

SH: You should receive them by noon.

ME: He’s only using this bullshit excuse because the Cubs aren’t gonna clinch, that’s all there is to it. You do what you gotta do, tell the buyer I said to fuck off. (Click)

I call back Stubby again, looking for a tracking number. They tell me, well, the tickets were shipped yesterday, and you should be receiving them by 3pm today, if you don’t, call us back. Tracking number? Nope, can’t find one, but trust me.

Oh no you don’t;

Hello FedEx? Do you have a package destined for my address? What’s that? No? You don’t? Dammit! Thanks.

Back to the wretched hive of scum and left coast villany known as stubhub.

Hi, I just spoke with Chuck, and he tells me that the tickets have been shipped and I should get them by 3 today, can I have a tracking number?

wait…

No sir, we’re still generating the shipping labels.

WHAT!?!?!? I’ll never be able to sell em now, we need to ship same day.

Can’t do that sir.

Give me a supervisor.

They’re all busy right now.

Listen, son, give me a supervisor.

Even though they’re going to tell you the same thing I did. I’m not your son, but I’ll get one

Well no shit, it’s a figure of speech, because if you were my kid I’d have drowned you at birth. Get me a supervisor right the fuck now.

But sir, they’re going to tell you the same…

Listen, asshole, I said give me a supervisor, right now, I do not want to hear your squeaky assed voice again in life, transfer me to your supervisor.

Sir, they can’t tell you…

NOW GODDAMMIT!!!

Hold on.

Squeaky kid: Sir, I can find out your tracking number, let me call the person who does that and call you back…

Me: BULLSHIT! neither of us is hanging up the phone until I have the tracking number, understand? You go get it, I’ll hold.

SK: Here’s your tracking number…

ME: Call the buyer, tell Harvey he better ship these tickets right a-fucking-way, understand?

SK: Sir I can’t…

ME: I don’t want to hear what you CAN’T goddamn do, call Harvey fuckface and tell him he needs to make this a priority.

SK: Is that all si…

ME: Click

STUBHUB…

  1. Allow people to ship sooner so that if they don’t want the tickets, they can get em back to the owner.

  2. Don’t allow people to back out of ticket sales (I know I didn’t SAY limited view, neither did Tickets.com/The Cubs.) It’s not like you’re going to be sitting facing AWAY from the field, it’s the Cubs in the PLAYOFFS. Plus, it should be right out there for you as a seller to check Ticket restrictions? Comments____________

Simple. But no, not you fuckers, you’ve got to hide it in the fine print. My fault for not reading it, but shame on you too, greasy fuckers.

Harvey…

  1. If I didn’t despise everything that is your state, I’d come out there and we’d have a nice chat, Chicago boy to left coast douchebag.

Barring that, I guess I’ll have to just hope that a wildfire burns your house to the ground, and an earthquake swallows the ashes, and that you have a slow, horribly painful and disfiguring discontinuity of natural existance.

Rat fucker.

2

If there was a way for you to get the tickets back in time to find another seller, and someone didn’t take advantage of it, then they screwed up.

Apart from that, you’re being an ass.

3

Bolding mine, you fucked up, no sympathy here. If I spent that much on tickets that didn’t say they were limited view and they turned out to be, I’d be pissed too. Maybe the guy passed up cheaper limited view tickets to get yours.

4

OK, except I didn’t (nor do they really direct you to) check the FAQ’s because I didn’t have a problem…

Their “What’s this” section under comments says…

It doesn’t go into any of those things for the casual seller, if I can get the tickets on and sold without an issue, I don’t USE FAQ’S, no need.

5

I agree that the buyer had a right to send them back, but StubHub should have gotten the tickets back to you sooner. If you were supposed to put “Limited View” in the comments, then the buyer has an expectation to find that info there. It’s not his fault that he read the FAQ.

6

The buyer got the tickets on the 4th in the early afternoon. I get a call on the 5th in the late morning, and they’re JUST now getting the labels printed, with no control over when the buyer actually sends the tickets. If I could have shipped them earlier, he would have gotten them earlier, decided he didn’t want them and this post would be about how shitty the Cubs are doing, and not about this.

Yeah, admittedly I was shitty to the kid, but so what. All I wanted was a supervisor, and all he had to do was get me one. I wanted to vent in a civil manner to the super and that was that.

7

This guy is what they call a “Large Seller” which according to the first twit I spoke to means he does a LOT of business with SH. This gives me my first :dubious:

I’m sure though that if the Cubbies had one at least ONE game in AZ, this wouldn’t even be an issue.

I didn’t read every inch of the fine print, therefore it’s completely my fault?

I suppose I can buy that to a degree, but still, if that’s such a major consideration, why not make it more prevalent on the site?

8

I wouldn’t say it’s your fault. You didn’t know that you had to put some information in the Comments field. It happens. Harvey didn’t see any comments, and bought the tickets based on that. He may very well be an asshole, but it looks like he was whether he sent the tickets back or not. Still, he was following the rules of the site, and assuming you were too. Although if you’d got the tickets back quicker, and been able to send them sooner, the whole thing wouldn’t have risen above minor nuisance.

9

I guess that I am missing something. Is it printed on the ticket that it is a limited view? I ask because according to the OP,

10

Yeah, it’s printed on the ticket. I’m not really sure why though, I’ve sat in that section before and don’t recall a limited view anywhere. In fact, I usually sit in either the 200/terrace reserved section (or the bleachers if I’m lucky) and I can’t think, really of a bad seat in that section.

Here You find the bad seat

11

Well if you USED THE FAQ maybe you’d know if you could get the tickets on and sold without an issue, dumbass.

12

I didn’t think I NEEDED the FAQ, jerkoff. The tickets went on and sold just fine, the only reason Harvey doesn’t want to fly his ass all the way out here is that the Cubs are in the middle of tanking.

Turns out I was wrong as wrong can be, apparently nobody can do business without a huge list of if’s and but’s and disclaimers and general bullshit that you’ve got to wade through to get even the simplest of transactions done…

Sometimes I forget that.

13

Dude, you fucked up. It wasn’t anybody’s fault but yours. Now suck it up and go scalp yer tickets.

14

Sorry dude, but the tickets said limited view, so I think you should have mentioned that regardless of what the FAQ said, it’s just common courtesy.

15

I suspect that if buttonjockey308 bought tickets to an out-of-town game online and found out after paying for them that they had a restricted view that someone should have told him about, he’d be majorly pissed and screaming for a refund.

16

Well, it seems that’s the case, i’m still mad about it though.
I will say that if SH would have let the shipping happen earlier, I’d be a happier person, but noooo.

If I can get em here, they’re 50% sold.

If I can’t…

17

Aye, but you suspect INCORRECTLY! See, I view that ticket as an admission to the park. I don’t really use the seats, rather, I stand about in common areas and comisserate with other fans, travel back and forth between the beer/food stands, and just generally absorb the atmosphere, while taking in some baseball.

I don’t care about a seat, never have, I don’t go to basketball games or hockey, or stuff that’s inside (other than concerts) because you can’t have the same experiences at those arenas that you can in baseball parks.

So you’re wrong Jackmannii If I was in Harvey’s spot, I’d be in, I’d be happy and that’d be that.

18

Except in so far as you’d be watching a Cubs game.

19

If more people would just admit that when they get angry in situations like this they are really angry at themselves for fucking up and they have no right to take that anger out on anybody else, this would be a much, much more civil world.

Also, I would like a pony.

20

That’s easy. It’s the one right behind a post.

Well believe it or not, especially when it’s playoffs, some of us actually go there to watch the game. And we don’t see much of it with a post in front of us.