I subscribed to the boards as a paid-up member on 8/29/08. I still have the email with the confirmation number in it. I was listed as a member for a few days, and then the upgrade began and I was bumped down to Guest again. No problem, said I. Bugs just need to get worked out. I saw that other people were having the same problem and didn’t wory about it. Now I see in the Current Status of the SDMB Upgrade thread that the user titles problem is now listed as “fixed or improved”. However, I am still listed as a Guest and am still seeing ads. I’m curious if maybe my subscription got lost since it was so close to the upgrade time or if I got left out of the fix our what. As I said, I have the confimation number in the email I got that morning, as well as the bank statement from when my card was charged if proof is needed. It’s not a big deal, it was only fifteen bucks and I don’t really care about the title under my name. I’d like to not see the ads though. Can anybody help me out?
Something is obviously not right here – the system shows your subscription expiring June 2008.
Please send me a copy of your subscription confirmation and I’ll get it to Jerry – he can straighten this out for you.
We apologize for your inconvenience.
That’s tubadiva AT aol dot com.
Thanks!
I’ve sent this to Jerry for investigation.
And as you see, Jerry has found the problem and reinstated you. Your new expiration date is 2/23/2010.
We apologize for your inconvenience.
Thanks very much!