As of today, it still looks like it he’s listed as a Charter Member.
(bolding mine)
Actually, (s)he was temporarily a “Member.” I actually bothered checking :smack:. It does however look like (s)he is again listed as a “Charter Member.” Something that came off a backup tape?
As for the controversy about how important this all really is, and about TubaDiva’s social skills, one word: Meh 
Obviously, the membership status gets “reset” to Charter Member whenever something is done with the Board, undoing TubaDiva’s best efforts to keep up with the whinging of the TMs.
Personally, I didn’t see anything wrong with what TubaDiva said. I guess I’m not sensitive enough. :rolleyes:
Some folks have a problem with the person being paid to provide customer service on this board doing what we perceive to be a not-great job. I’m not sure why you’re having a problem with that.
So, get over yourselves.
First of all, if TubaDiva is getting paid anything, it cannot be enough to deal with the whinging that gets slung in her direction by people who should know better. Been there, done that with retail. :rolleyes:
Second of all, if you don’t like the customer service you get, don’t pay to play. That, too, is pretty fundamental.
Third of all, I cannot for the life of me conceive of how anyone would be so upset that SweetHomeColorado is showing as a charter member, resulting from some as yet unsolved coding error, presumably related in some fashion to the switch to the new server, and probably not under TD’s control (talk to Jerry, I’m thinking). Certainly not so upset that they would consider this a “not-great job.”
Which leaves what TubaDiva said in her post: “Y’all can get over yourselves any time now. I did fix this.” This statement was certainly in the same lighthearted bantering tone as the post just prior, where severus said, "I don’t think so. Even a few days after I posted that thread and TubaDiva said she would change this member’s title, I noticed that it hadn’t actually gone through. I didn’t point it out because I didn’t really care. Maybe TubaDiva hit the wrong button again when she tried to change it? "
It was this exchange that prompted a some pretty harsh criticism. I personally think that the criticism deserves the same response: Y’all can get over yourselves any time now." :smack:
Me too. And (as has been said many times by many others) if I’d treated the customers that way, I’d have been canned right off, and rightly so. Bitch if you want, but not where the people paying for the service can hear.
Yeah, except that the benefits outweigh the rudeness of a few individuals. If you go to your favorite restaurant that has the best food in town and where all your friends hang out, and the hostess is a jerk on occasion, are you more likely to complain when she is in the hopes that the behavior might be corrected, or just stop going altogether?
Reading is fundamental.
If saying you fixed something in a less-than-polite way after you haven’t really fixed it when part of your job is fixing it isn’t a “not-great-job,” what do you consider a not-great-job?
First of all, she DID fix it. It just didn’t stay fixed.
Second, I reiterate, she wasn’t impolite. You may dislike how she said what she said, but she isn’t here to make you a happy person. If you think she is, you obviously, despite your Charter Member status, don’t understand the tenor of this whole Message Board, or of Cecil himself. Go find something else to bitch about. 
“Get over yourselves” is not a polite thing to say to anyone, unless perhaps in a joking manner (which isn’t what I interpreted…I could obviously be incorrect in that). “Get over yourselves” is an especially impolite thing to say to someone who’s paying for a service which you provide. “Get over yourselves” is an extremely impolite thing to say to someone who’s paying for a service which you provide, when a part of your specific duty is customer service.
I fail to see how saying “get over yourselves” is NOT impolite.
Hee.
Unless it’s in a joking manner, as you yourself pointed out. I bolded it in the qoute so you can find it easily. Look, it’s really hard to get tone from text communication. You can’t tell (nor can any of us) if she intended to engage in witty banter or if she intended to tell you to f*** off but missed some keys.
Since you can’t tell, isn’t it better to assume good intent? If you find yourself being offended by the tone you deduce from text, ask the person what they meant to say. This works in email, too, by the way.
On another note, there’s an interesting disconnect between the way we collectively act when dealing with board staff (TubaDiva in particular) and the way we react when a Guest asks “why should I pay $15 for this board?” Why is it, do you suppose (not you specifically, Garfield226, but the rhetorical you addressed to the larger set of those reading and posting in this thread) that we do this? On the one hand, we have exchanges like this, wherein That creates more Q’s than A’s asks “…can you tell me again why I should pay one of the highest board prices on the web to become a member?” and gets responses like
and on the other hand, we have XJETGIRLX’s immediate hostile reaction in this thread.
It may simply be different segments of the population, but it’s an interesting dichotomy.
Some people have reputations which precede them.
Which are based almost entirely on text communication, in which it is difficult to discern tone. Also, you’re not giving **TubaDiva **a chance to change.
I dunno how many times TubaDiva has moved this thread to the Pit (where it has obviously belonged for nearly a week). Or closed it (probably too late now).
I haven’t reported this thread and I’m not going to now because it is clear that ATMB is not effectively moderated (that is, I’m quite aware that I’m criticizing the administration of the Boards outside the Pit). Reporting a post when it is one amongst hundreds is fair enough. But in a quiet forum supposedly devoted to technical issues? After days and days?
Tuba is not the right moderator for this forum. Most technical queries she can’t answer. Minor technical stuff that she can fix, she can’t be counted on to check that she’s fixed before moving on.
And there’s the “getting over” side of things. Sure, some crap about charter membership titles is small beer. But that’s ATMB. Note it. Fix it. Refer it. Sure, tell us it’s trivial crap when you’ve dealt with it. But fixing little technical stuff is what ATMB is about.
What needs to be “got over” (in one way or another) is TubaDiva. It is plain that some members (and I’m amongst them) harbour a grudge from various things in the past. It is also plain that the administration regards her pretty highly. But surely moderating ATMB is not her bag. It’s not a sufficiently sheltered workshop.
This is not the forum for complaints about board staff, period. The BBQ Pit is the only forum for that purpose, so keep your comments confined to there.
hawthorne, admitting you know the proper forum for complaints and then putting yours here, anyway, is pretty damn stupid. Don’t do it again.
And, Garfield226, I know you’re aware of which forum is the proper one for complaints because I’ve personally told you to keep it out of ATMB. Quite frankly, your attempt to turn any slight disagreement you have with TubaDiva into some overly dramatic tragedy is getting tiresome. You have a complaint about management here? Start a thread in the Pit. That doesn’t satisfy you? Too bad; keep your comments there, anyway.
For the record:
My mother has been damn near at death’s door . . . she has been in the hospital for several weeks and had a big surgery a week ago. I have had no access at the hospital; it’s hit and miss on wifi hot spots in the surgical waiting areas and where I’ve been it’s been all miss.
I will get to take her home in a day or so and then I expect another six to eight weeks of looking after her while she recovers.
Reading the board has not been my first consideration and I hope people understand that. If they can’t, well, I am sorry.
Jenny