I had a Tesla Cybertruck adventure today. Or at least a wannabe adventure. Sometimes the best adventures are the ones that happen when you’re seeking something else.
I found our local Tesla dealership online and drove over to see if they had a Cybertruck in the showroom to ogle. It’s a few miles from me, but in a demographic where they might reasonably have one. Worth the short drive for the possibility.
So I roll up in my car and shut down. Which car usually draws a crowd of salesmen. Nothing.
I go inside the showroom. This facility had been another brand of car dealership previously and although all the trade dress is Tesla, and the lot has a good hundred plus Teslas sitting on it, the overall architecture screams generic 1990s car dealership; you’ve all been here before. Showroom has one model 3 and one model Y, and enough empty space for two more cars comfortably, or 4 cozily. A young customer couple is ogling the Y.
There are no employees to be seen. The usual half-dozenish salesmen windowed mini-offices off the showroom are obviously in use: personal effects scattered about, etc., but no people in them. Curiouser and curiouser.
I hear talking in the back, so head to a lounge area towards the rear. I pass a room full of PCs with women on headsets talking to somebody somewhere. That’s who I had heard. In the back is a lounge and a cashier’s window, presumably where deals get closed and paperwork is exchanged. A different customer couple is sitting on a couch waiting for gosh-knows-what. No one is at the cashier’s station that I can see, nor in the office behind it.
I go back out to the showroom, inspect the two cars carefully; I’ve not really inspected a Tesla in several years. Exterior fit & finish is good, paint is mass-market car company meh, and the interior is cheap looking / feeling. I sat in all the seats which are roomy & comfortable for my small size. But overall the interior exudes cheap.
I review a type brochure placed in each car, the window sticker on these individual vehicles, look around for more humans.
Seeing none, I got back in my car and drove off. Having said zero words to anyone.
In 50 years of buying cars, I have never been into a dealership, into two of their showroom cars, reviewed their literature, patrolled their halls, and gotten back out the driveway never seeing, much less interacting with, a customer service worker of any kind.
If that’s how they usually sell cars, I’m sorta confused how it works.