Hi, it’s me, Una. Some of you still remember the person I used to be, most only see the always angry me now.
One thing which makes me angry is building home computers. Let me tell you a tale.
In very late 2005 I built two computers, one for me and one for Fierra. I did months of research and comparison, digging deep to find the best and most stable, trouble-free, and high performance components. I did not spare expense, buying top-quality equipment all around. Times 2, because I was building two identical computers.
SO I bought everything, and tried to assemble them. My main goal was this - get a good gaming system with 1.3TB of RAID drives (not that much, but then this was in 2005), a good DVD burner, and above all, have it keep my data safe.
I spent a month trying to build the systems, following instruction, calling the company, reading the FAQs, and could not succeed. Here is an example of what I faced then.
I initially set up the computer RAID 5 using the Silicon Image RAID controller (henceforth called “SIRAID”). This had the odd habit of losing redundancy, and requiring a rebuild (which means that the PC MUST be left on for about 36 hours straight, because if you power it down, it starts over from scratch.) Since I had a whole other RAID controller (the “main” NVIDIA RAID, henceforth called “NVRAID”), on-board I decided to use that instead. I had done extensive testing on every other component of the computer, and the only thing that came up as flaky was the SIRAID when I used it in mode 5.
Here’s my narrative.
Months pass. Seasons change. The PC sits, unused. Finally, this last week, Fierra’s PC, the clone of the first one, has had far too many RAID failures, so I decide it’s time to get a new computer.
Again, I research, etc. etc. And try to build things again. Here’s what happened.
First off, this supposedly name-brand motherboard gave extremely confusing information on its website, in its manual (which I downloaded and read in its entirety in advance), and in reviews of it. People claimed it supported 4 RAID devices, and it only supports 2. That’s a show-stopper, and I might go ahead and get a different one by them, but then we come to the next phase.
Second off, there is apparently NO WAY IN HELL to use an IDE DVD/CD when you have the RAID devices activated. It simply cannot be done. It says you can, in comically broken English, but there is no way to use the information they give to make it work. Plus the fact that the basic system things like this are supposed to be basic.
Third, the USB drivers that came with the Board disable USB under Windows, and there is no earthly way to get it back. Again, the comically stupid instructions say to get rid of the question marks in Device manager by “removing them.” Gosh, that’s helpful - “fix your problem by solving it.” The problem is, the Setup utility that installs the motherboard chipset drivers automatically installs the bad USB drivers - there’s no option not to. So the chipset drivers don’t update, because then I have no USB.
Fourth, there is a device called the SM Bus driver. It took 2 hours to get it to install, because every time I installed the driver that came with the MB, the USB ports would shut off. Finally, for no apparent reason, it stopped whining.
Fifth, there is supposed to be a hard drive monitoring utility. But it doesn’t actually seem to exist.
Sixth, the Ethernet driver on board has a driver installed on the CD that does not work. If you download the latest driver from the MB manufacturer, it still doesn’t work. Fierra finally went to the ethernet chipset manufacturer’s website, and found a driver that reluctantly worked.
So what I have now is a system which is designed for RAID and yet cannot run RAID. Which has drivers that do not work. Which has broken items in Device manager giving me warnings all the time. Which has a user manual that’s a joke, online help that’s almost as bad, and yet all over the net there are dinguses writing glowing reviews of the board…
I have failed. All I want is this - a motherboard that;
- Runs RAID with 4 disks.
- Has drivers that it comes with or you can download that will let you install Windows XP.
- Is modern and uses dual-core CPUs.
That’s it. That’s really fucking it. And yet I failed. I’m approaching $2500 of sunk cost and absolutely no benefit. It’s not even the money, it’s the principle. WHY can I buy name-brand motherboards that get great reviews, and they all suck? WHY CAN’T I get the most basic, fundamental things that should have been working decades ago to work? WHY CAN’T driver discs have drivers on them for the motherboard you buy? WHY CAN’T the manufacturer find anyone, anyone at all who speaks fucking English when they’re selling a board for the US market?
Tomorrow, the whole thing goes back to the store, and I (try to) get a refund. But where do I go from here? I try to buy name-brand things I research and get reviews on, and I have to deal with insanity? And it’s not just these boards - I read all the time about people saying “board X ships with audio drivers that don’t actually work” or something - how can that be allowed to happen??? I guess this means I finally have to admit I’m worthless. I cannot deal with the insanity of what are supposed to be well-built pieces of high technology that appear to be designed by, have drivers written by, and manuals written by retarded assgoblins.