At the risk of sounding whooshed, I expect that the answer was “Yes, we want the deposit back, but don’t kid yourself that you’re making amends. You’re fulfilling a legal obligation.”
Big whoosh. Massively screwing someone over and then asking them if they want a refund of the money they paid you for the job you didn’t do is a crazy stupid question to ask.
You don’t ask, “Do you want the money back for the job we didn’t do?” You give them the damn money along with copious apologies and something to make amends.
What a great choice - I love Sol Food. I don’t usually bother to go much anymore due to the lines (I’m inevitably in San Rafael during the lunch rush), but the Camarones Empanizados is a rarely satisfied occasional craving of mine.