In the context of my job, there’s a hospital I often have to call who have on their hold message:
“All our co-ordinators are currently busy at the moment.”
Currently busy at the moment? Currently busy at the moment? What is wrong with all the people who must have seen this sentence before it was recorded and put on the answerphone? The person who wrote it. The manager(s) who approved it. The people who were there when it was recorded. The person who actually read the message. And afterwards - the people who checked it. None of them noticed *currently busy at the moment *? I’ve been on hold for half an hour. IT’S WRONG. ALL WRONG. STOP SAYING IT, RECORDED HOLD MESSAGE.
I’m sorry. The message board you have attempted to reach is currently busy at the moment. Please try again later. In the meantime, please enjoy a selection of Muzak from various artists:
try ringing the Halifax (UK bank) telebanking line to pay off your credit card. its never taken less than 5 minutes of being on hold to get through, and often goes anywhere upto 20. the song they play while being on hold?
instrumental version of who let the dogs out. interspersed with ‘your call is in a queue’ etc every 30 seconds.because i didnt know that.
im considering changing banks. if you want people to use telebanking, dont play who let the fucking dogs out motherfuckers.
“Unfortunately, it appears that all of our coordinators are currently and presently busy at this particular point in time, since you are listening to this recorded message.”
Well, no redundancies to report here, but I called a real estate office yesterday and they must have had a skipping CD because it sounded something like this:
When I lived in New Haven, there was only one taxi company. They would often put callers on hold for as much as an hour. During that entire time, they would play what sounded like the Chipmunks’ singing “Bauble, bangles, and beads” over and over and over…
If they’d just stick with music, even bad music, I’d be happier. But no. They have to interrupt their own bad music to tell me that I’m on hold. And because it sounds almost like a person picking up the phone, I perk up each time. And each time it’s the recording. And then I unperk and sink into despair.
I had to call our ISP and got this recording (please imagine a voice like a stoned Mr. Rogers):
“If you are able to connect to the internet but cannot access any web pages, be sure you have activated your browser. Your browser can be activated by going to your desktop. Look for the Big Blue E.”