In Chain of Command Picard leaves the Enterprise for an extended mission involving counting illumination sources, and Captain Jellico takes command. We are of course, intended to dislike him (since he’s not Picard), but are we being fair. I’m of two minds.
First of all, since we don’t see Picard’s first moments on the Enterprise we don’t get a clear view of the differences with Jellico.
But we do see Picard’s first moments with Riker:
PICARD: A fairly routine manoeuvre but you handled it quite well.
RIKER: Thank you, sir. I hope I showed some promise.
PICARD: I do have some questions for you though.
RIKER: Yes, sir, I thought you might.
PICARD: I see in your file that Captain DeSoto thinks very highly of you. One curious thing, however, you refused to let him beam down to Altair Three.
RIKER: In my opinion, sir, Altair Three was too dangerous to risk exposing the Captain.
PICARD: I see. A Captain’s rank means nothing to you.
RIKER: Rather the reverse, sir. But a Captain’s life means a great deal to me.
PICARD: Isn’t it just possible that you don’t get to be a Starfleet Captain without knowing whether it’s safe to beam down or not? Isn’t it a little presumptuous of a first officer to second guess his captain’s judgment?
RIKER: Permission to speak candidly, sir?
PICARD: Always.
RIKER: Having been a first officer yourself, you know that assuming that responsibility must by definition include the safety of the captain. I have no problem with following any rules you lay down, short of compromising your safety.
PICARD: And you don’t intend to back off that position?
RIKER: No, sir,
PICARD: One further thing. A special favour.
RIKER: Anything, sir.
PICARD: Using the same kind of strength you showed with Captain DeSoto, I would appreciate it if you can keep me from making an ass of myself with children.
Some tough questions, forthrightly stated, but an openness to discussion (followed by a deliberate exposure of what Picard sees as a weakness in himself).
With Jellico, it goes like this:
JELLICO: How many duty watches does the crew stand?
RIKER: We’re on a standard three shift rotation.
JELLICO: I’d like to change that to four starting tonight.
Polite, but not exactly open (not a good sign for a productive command team? I don’t know - what do you think?). It’s certainly a reasonable request to change to a different shift rotation, and maybe senior staff on a premiere Starfleet vessel should have plans for all sorts of things, regularly updated, just in case the next Captain is non-human and wants a 9.5 hour watch rotation for a 47.5-hour “day” - but an order to “I’d like to see a plan for transitioning to a four shift watch rotation on my desk by noon tomorrow, with the start date to be next Monday” seems more efficient - unless he’s deliberately imposing a stress-test on Riker and the rest of the command staff (if he’s deliberately doing it, okay, that’s a choice - but if he’s inadvertently imposing a stress-test on all the staff, he’s a classic “I’m new here - gotta make my mark” bad boss").
Riker doesn’t come off particularly well in this episode at points, either, but let’s just focus on Jellico for the moment