Over the weekend, I played around with the HTC Evo and Incredible, even though they’re the same phone, more or less, the Incredible seemed a hair quicker, and a little smoother in scrolling through pages, the Incredible also had a much sharper, more vibrant screen, even better than the display in my iPhone 3GS
Still, the overall interface seemed a tad rough around the edges, I know i keep harping on the “scrolling through pages” animation as a sticking point, but i see it as an example of how much effort went into optimizing the user interface
When scrolling page-to-page on the iPhone, the animation is smooth and fluid, I can’t see the individual steps of the animation sliding left or right, on the EVO/Inc, scrolling up and down, the icon list moves in distinct, visible steps, it’s a “rougher/laggier” animation, overall, the interface of the iPhone just feels more polished, the more apps that are running in the background the more the performance of the UI lags, I’m used to the single-tasking nature of the iPhone in that when you hit the Home button to exit the app, the app quits, freeing up memory
I’ve called Verizon and Sprint to check coverage in my area, Verizon has me fully covered with a decent tower density, Sprint has “marginal” coverage, one notch below their strongest signal
One thing I didn’t like from the Verizon rep was her “snooty” air, she seemed to have the attitude of “why are you breathing my air”, she did give me the most info about the network, but it took being transferred to three different departments before I could find anyone to give me that info, all reps had that “snooty” attitude and tried to hard-sell their services, they all felt a tad jerkish over the phone, “why are you bothering me?”
The Sprint rep was quite pleasant, and refreshingly honest, she basically admitted that coverage in my area wasn’t the best, and that I may not be satisfied with it
overall, from a customer service standpoint, best to worst, I’d put Sprint and AT&T ahead of Verizon, Sprint and AT&T reps were pleasant, laid back, and easygoing, Verizon reps sounded annoyed with the fact that I had the nerve to waste their time by calling them, and that I had the nerve to actually gasp ask questions!