Today in Civilization I Saw

[LSLGuy]

Here’s a recent thread on exactly that point:

Does not filling out a customer survey make me a bad person?

I began working in the early days of Silicon Valley and worked for a number of start-ups. Because I was considered a people-person, I ended up managing the fledgling tech support department. I enjoyed working with customers, even when they weren’t happy, because I could usually find a way to make them happy. After a while, upper management wanted to know what our customers thought of us, so I created a customer satisfaction survey and emailed it to customers. I compiled the results and presented…