I just bought a Tuft and Needle mattress for my guest room. For me the selling point was I didn’t have to go to a store just buy it off Amazon and it shows up at the house two days later. Then we’ve got 90 days to decide if we like sleeping on it if not I’ll send it off and buy a different mattress. Basically, there is no risk of not liking the bed and I don’t have to deal with shopping in person.
I have no experience with Tuft and Needle, but I have bought a few Casper beds. My wife and I have separate bedrooms, and I bought us both a Casper bed when we moved back into our house a few years ago after our house fire repairs were done. I loved mine, she didn’t love hers so much. So she called to get a refund. This was just a few days after we received the mattress, but they supposedly have a 90 day return period.
The company rep said they’d line up a charity to send it to. But after a few days, they told us they couldn’t find a suitable charity locally, so they just took the bed to a dump. In bigger cities and more populated areas, there are probably plenty of local charities to donate the mattress to. But they aren’t going to pay to ship it to a charity across the country.
And yes, it’s way, way easier than buying a mattress in person at the store. Not least because it is delivered in a conveniently small package to your door, instead of you having to transport a full size mattress home and get it through the door. And you can’t tell if you like a mattress from laying on it for a few minutes at the store anyway, so a ~90 day return period is essential no matter where you buy it.
ummm…I’m confused.
A mattress from a store is too big to fit through the door…but the mattress from online shopping is conveniently small?
Is your bed from Alice in Wonderland, and changes sizes periodically?
Also, if the online store delivers in 2-3 days, doesn’t your local furniture shop also deliver? and usually in 1-2 days?
Tuft & Needle mattresses are foam mattresses. They are shipped in vacuum-sealed plastic to compress their size, and then rolled up like a cinnamon roll. The result is a rather heavy but very easy to maneuver package. You can get it in any number of places you’d never be able to fit a traditional spring mattress. The instructions are always to put the mattress where you want it to be before you cut open the packaging, because then it’ll re-inflate on the spot and become far more difficult to move around. Watching them POOF out onto your bed frame is a fun experience.
For the record, I can’t stand spring mattresses anymore now that I’ve had a foam mattress. They’re just uncomfortable with the springs and so many have a feeling of sagging in the middle. All the stuff with buying an uncomfortable, thick mattress, just to put more inches of pillow topper on it to try and hide the feeling of springs, resulting in some sort of 16"deep behemoth, always seemed crazy to me. I got a foam mattress and haven’t had to do anything to it to make it comfortable or just work beside put it on my bed frame. My fitted sheets stay on great, too. I hate going to places where I have to literally climb into bed due to the unnecessary box spring + absurdly thick spring mattress + toppers + tall bed frame. It seems so non-ergonomic and I honestly don’t know how old people deal with that.
I bought my Tuft & Needle back when they were $500~$600 so I couldn’t tell you what a good deal is today. But I can tell you that my mattress has barely compressed at all since I got it 5 years ago and I’d never go back to springs.
We got a foam mattress for our 3rd floor guest bedroom. Purchased it new in box from a friend. I was very skeptical due to the price compared to traditional mattresses or a TempurPedic. As it is in a 2nd guest bedroom it doesn’t get used much but when it has I’ve asked our guests if it was comfortable. All have been very positive. I’ve slept in it once or twice and also found it to be very comfortable. My biggest concern is durability over time. Our semi-expensive traditional mattress has packed out where I sleep after just a few years and I hate it. I want to replace it but just can’t believe a sub-$1000 order-online mattress is going to do better in providing support after a few years. I want to believe… Haha
There are a bunch of similar companies (Leesa and Purple are a couple of other names), all of which are selling foam (no springs) mattresses online. But some of these companies also have their products in regular retail stores, if you want to try for yourself.