They are the ones in charge of maintaining your safety and security while you’re 30,000 feet in the air. They are the ones who have received the extensive initial FAA mandated training required to keep you alive should something. They’re the ones who get rigorous recurrent training to keep them up to date with the latest in terrorist activity. They aren’t just the people who bring you drinks and fluff your pillow – that’s just a side job that comes along with their primary task.
When you purchase a ticket, you don’t purchase a right to anything. You don’t purchase the right to fly, you don’t purchase the right to say anything and act however you please. You purchase the convenience of being taken from point A to point B as long as you act like a reasonable adult.
Yes. If you see a bitch flight attendant, the correct course of action isn’t to backtalk her at 30,000 feet. It’s not to stand up and make a scene while you’re zipping along at several hundred miles per hour. The correct course of action is to wait until your plane has landed and speak with a member of management at your destination, and follow up with a letter to the airline.
Same as, oh, a cop you don’t like. I think you’ll find that the only time the airlines will automatically side with their staff is when you do something in the air. If you act like a rational being and write a letter after the fact, or call and complain, I think you’ll find that the airline will typically take a stance more in your favor.
Flight attendants are entrusted not only with YOUR safety and comfort, but the safety and comfort of hundreds of others trapped in your space. In this paranoid post-9/11 era, the flight attendants HAVE to be proactive in bitch slapping you down if you disturb the other passengers. If you don’t like it, fly another airline next time.
I don’t know, since I wasn’t there. But if you want a hypothetical, I can see the flight attendant being swamped with getting drink orders, preparing service, etc. Some guy taps on her shoulder and says “excuse me, miss, but did you happen to see who was waiting for the restroom?” Not thinking anything ill of it, she says “oh, it was that girl over there.” I don’t know-- it’s a hypothetical.
It’s interesting, though, that you’re quick to place blame on the airline. Don’t forget that there were dozens of witnesses to the event seated just a few feet from the altercation.