Urgent question about a problem with a Xerox Phaser 3200 MFP fax machine

[Moirai]

HELP!!! CRAP!!!

The damned machine has gone into “safe receive” mode (apparently on it’s own, as no one here seems to have asked it to… ). And now it wants a pass code to get it to print faxes again, and we don’t have one. Duh.

Anybody run into this before? How did you get out?

[Nametag]

The 3200 manual doesn’t say anything about “safe receive mode,” but the default code for manual receiving is 9 (“star-nine-star”).

[Nametag]

OK, you’re in “secure receiving mode”; if it was turned on accidentally, there should be no password, so you just need to turn it off (the mode, not the fax machine).

@Xerox Phaser 3200MFP

Using Secure Receiving Mode
To prevent your received faxes from being accessed by unauthorized people.
You can turn on Secure Receiving mode to restrict printing of received faxes
when the machine is unattended. In Secure Receiving mode, all incoming
faxes go into memory. When the mode is deactivated, any stored faxes are
printed.

To turn Secure Receiving mode on:

1. Press Menu until “Advanced Fax” appears on the top line of the display.
2. Press the scroll button ( arrows) until “Secure Receive” appears on the
   bottom line and press Enter.
3. Press the scroll button (arrows) to display “On” on the bottom line and
   press Enter.
4. Enter a four-digit password you want to use, using the number keypad
   and press Enter.
   NOTE: You can activate Secure Receiving mode without setting a password,
   but cannot protect your faxes.
5. Re-enter the password to confirm it and press Enter.
6. To return to Standby mode, press Stop/Clear.
   When a fax is received in Secure Receiving mode, your machine stores it in
   memory and displays “Secure Receive” to let you know that there is a fax
   stored.

To print received documents:

1. Press Menu until “Advanced Fax” appears on the top line of the display.
2. Press the scroll button (arrows) until “Secure Receive” appears on the
   bottom line and press Enter.
3. Press the scroll button (arrows) to display “Print” on the bottom line and
   press Enter.
4. Enter the four-digit password and press Enter.
   The machine prints all of the faxes stored in memory.

To turn Secure Receiving mode off:

1. Press Menu until “Advanced Fax” appears on the top line of the display.
2. Press the scroll button (arrows) until “Secure Receive” appears on the
   bottom line and press Enter.
3. Press the scroll button (arrows) to display “Off” on the bottom line and
   press Enter.
4. Enter the four-digit password and press Enter.
   The mode is deactivated and the machine prints all faxes stored in
   memory.
5. To return to Standby mode, press Stop/Clear.

[frank1]

@Nametag

The 3200 manual doesn’t say anything about “safe receive mode,” but the default code for manual receiving is 9 (“star-nine-star”).

of my xerox 3200 mfp fax machine. i followed that steps you said,and tried to enter 9 but no luck. tells me invalid password. is there a way for me to reset this fax machine passcode? it is saying ready to fax secure receive. i got it from a yard sale. everything else works fine,even sending faxes out.please help

[Colibri]

@frank1

of my xerox 3200 mfp fax machine. i followed that steps you said,and tried to enter 9 but no luck. tells me invalid password. is there a way for me to reset this fax machine passcode? it is saying ready to fax secure receive. i got it from a yard sale. everything else works fine,even sending faxes out.please help

[Moderator Note]

frank1, it’s better not to post your phone number on a public message board, so I have edited it out. You can ask people to e-mail you or PM you.

Colibri
General Questions Moderator

[frank1]

@Nametag

The 3200 manual doesn’t say anything about “safe receive mode,” but the default code for manual receiving is 9 (“star-nine-star”).

of my xerox 3200 mfp fax machine. i followed that steps you said,and tried to enter 9 but no luck. tells me invalid password. is there a way for me to reset this fax machine passcode? it is saying ready to fax secure receive. i got it from a yard sale. everything else works fine,even sending faxes out.please help

:smack:

[Nametag]

9 won’t work as a password in any case. If you tried the LONG procedure above, without entering a password at all, and were unable to get in, you can try resetting the memory.

THIS WILL PROBABLY ERASE YOUR STORED FAXES

1. Press Menu on the control panel until “Maintenance” appears on the top line of the display.

2. Press the scroll button (< or >) until you see “Clear Memory” on the bottom line and press Enter.
   The first available menu item, “All Settings”, displays on the bottom line.

3. Press the scroll button (< or >) until you see the item you want to clear. This would be “Advanced Fax.”

4. Press Enter. The selected memory is cleared and the display asks you to continue clearing the next item.

5. To clear another item, repeat steps 3 and 4.

OR To return to Standby mode, press Stop/Clear.
[QUOTE=frank1]
i am too locked out of my xerox 3200 mfp fax machine. i followed that steps you said,and tried to enter 9 but no luck. tells me invalid password. is there a way for me to reset this fax machine passcode? it is saying ready to fax secure receive. i got it from a yard sale. everything else works fine,even sending faxes out.please help
[/QUOTE]