Tretiak, I wish you (or someone like you) could come to some of the meetings I have to attend. Hell, I’d pay your way if I thought it would do any good.
Among other things, I’m a technical writer. I write the manuals that are supposed to go with software, and in some cases actually do–but I’m finding that more and more, clients don’t want printed copies of manuals. They want all the documentation in PDF, WinHelp, or HTML formats, “because it shows that we’re on the cutting edge of technology,” or some such other silly excuse. “After all,” they reason, “a user can print it out themselves, right?” Well, not always economically or easily, as you point out.
No matter how much I point out that softcopy documentation interrupts what is happening on screen, that it cannot be opened and left on a desk for referral, that it requires no boot-up time and works even in the absence of electricity, I’m up against a brick wall in some cases. I have no problem if a client wants both soft- and hardcopy documentation, but I urge the ones who want softcopy only to rethink their decision. Usually, they stand by it, and the result is a frustrated user like yourself.
The only suggestion I can make is that you get in touch with the game manufacturer, and let them know that you do not appreciate them leaving out the printed documentation. And further, you doubt that you will purchase another game from them if it does not contain even a simple user guide that covers the basic gameplay.
(Of course, I wouldn’t mind if you dropped a hint for them to listen more closely to what their technical writers are saying because they know what they are talking about, but I can understand if you have more important things to mention in your communication. :))
I feel for you, but unfortunately in my field, those who pay the piper call the tune. If some of my clients realized how much consumers like yourself find this to be an inconvenience, maybe they would actually listen to people like me for once, and we would all be happier in the end.