Using a video capture card

This card. Avermedia GC571 Live Streamer Ultra HD 4K UHD.

The user manual is skimpy. It has HDMI in and out. But do I have to use these? I wish to record the horrible time lag my internet is suffering. So I want to just record the screen as I attempt to load various pages. Can I just record my screen without having to route my graphics card output into the HDMI input and then out to my monitor? Or is there an option to just capture the video output through the PCI bus? Skipping the in/out cabling? My video card and monitor have DP ports. Nice if I could avoid a gender bender cable purchase. I need to get this evidence to lodge a solid complaint about my crap service. And after that is done, to capture various lurid video for fun.

First: I have never used the Avermedia GC571. I doubt many here, if any, have used this. I did a search. I know this is FQ but not sure how else this can be answered for such a niche product.

That said, near as I can tell, this absolutely needs and HDMI cable (it says it comes with one). It is made to capture from external sources. Not from your internal PCI bus.

If you want to record your screen showing internet lag while browsing try OBS Studio (free).

I could be wrong of course and/or may be misunderstanding what it is you are trying to do. Hopefully others will chime in.

As @Whack-a-Mole says, if all you want to do is record your screen, you can use OBS Studio. Just set it up to record locally with your primary monitor as the capture area (or just your web browser if you would rather focus on just one app). It will create a video file locally you can use to verify your performance.

There should be no reason to use a video capture card unless the source is something external to your computer (e.g. a video camera).

If you happen to be using a Mac, it’s even simpler as window recording is built in to the OS along with the Screenshot tool.

What they said. You don’t need special hardware to record your desktop. You don’t even need OBS, necessarily. Windows key + S should launch the snipping tool and let you record it: How to Record Your Screen on Windows 11 | Microsoft Windows

(Edit: Actually, seems like the snipping tool only records in Windows 11, so on 10 you might still need OBS or similar)

Those cards are for recording things like gaming consoles for streaming. They won’t do you any good for just recording your own computer.

Uhm… ok. This is not too technical, and I am assuming Windows.

Press the Windows key and R at the same time.

A window called the “command” will arrive. Normally it is black with white text.

Type in,

ping google.com

This gives you a report of the speed.

Copy/paste all three lines that you get as output, and send them to your service provider alongside your complaint.

I think you missed a step here.
Pressing Win + R will open a “Run” dialogue.
Enter “cmd” in the “Open:” text box and hit return to get the “command” window.

I typically use a site like Ookla Speed test. it will give you a good idea of the speed of your network. Repeat several times.

Just google “internet speed test”.

If the problem is simply the initial pause to begin the load of a website, then it loads OK perhaps the problem is the response speed of your DNS server - usually the Internet provider’s DNS, but you can also use Google (8.8.8.8 etc.)

In the command window, type IP CONFIG to see what the network configuration is.

Screen recordings and speed tests aside, can I also put forth that probably your internet company a) won’t care and b) can’t do anything about it even if they wanted to? Unless it happens to be an equipment issue at your place (bad router config, old in-wall cabling, etc.), there’s not much they can realistically do to fix the issue. If you’re on cable, they oversubscribe their lines on purpose — shitty service is how they make their money.

Rather than wasting time on fighting them, I’d look for other providers there if you can. If you have a fiber-to-the-home provider that services your address, it will be MUCH better than cable or DSL.

Thanks for the info. I will try the software approach first. Firefox addon had an issue. Maybe OBS will work.

Have already tried all hardware tests. Direct connect to modem does not even solve speed issue. They admit an issue in my area. But two months should be enough to have fixed it. Submitting complaint to government department.

Thanks again for the info. Can cap this question off.

By the way. I like testmy.net speed test.

If the problem is slow to start the page loading (not stutters when loading, but hesitation to start at the beginning) perhaps the primary DNS server is not responding.

If your network settings include a Secondary (Alternate) DNS address, your device will wait for a brief timeout period (usually a few seconds) and then automatically send the request to the secondary server.

  • Performance Impact: You may notice a slight delay during the initial connection as the device waits for the primary to time out before switching.

  • Sticky Preference: Most operating systems will continue to try the primary first for subsequent requests unless it is marked as “down” for a set duration.

Just to be clearer, it’s Windows + shift S to bring up the snip tool. Without the shift, it’s just “search”. I noticed other people referencing Windows + R for run, so the capital is not as obvious that it’s specific.

Oops, thanks for the correction!

Your graphics card might have video capture coded into the software. I know Nvidia cards do, which I discovered by accidentally hitting the right combination of keys.

It often takes 30 plus seconds for google search page to open fully. Many sites fail to open at all. The problem is not constant. Early in the morning it is often fine. In the evening it is often almost not usable. Even email is affected. Pages are slow to start loading and take a long time to fully load.

I personally suspect a marginal device in the providers system. It works okay early in the morning 6 AM, under light load. But as load increases later in the day it

OBS is working nicely.

Thank you for the suggestion.

Also. The lag is screwing this site up as well.

Have you tried different browsers? If so, is the problem the same across all of them?

Also, and this may seem silly, how full is your hard drive? 95%? 10%? A full hard drive can cause issues since Windows still uses a swap file and if there is little room it has to work much harder which slows things way down. Long shot possibility but worth a look.

Also, be sure to test with only one tab open. Make sure nothing else is running (as much as possible).

If you have a mechanical hard drive (the kind with spinning disks inside) consider a defrag. (not an issue on a SSD)

Tried Chrome too. I plugged a very clean Microsoft tablet directly into the cable modem. Still slow. I have lots of space on all my systems. Fast hardware. No spinners. At the moment things are fine. But later on they could bog down again. Router shows no heavy traffic in or out of my network. Router firmware up to date. I mentioned the provider admitted an issue in my area. But fixing it is taking over a month after my complaint was acknowledged. I waited a few weeks before complaining, Assuming they would notice and fix it. So well over a month of faulty service now.

Are there no other providers in your area? I don’t think any government agency will do anything for you…

Starlink is another option too, if you’re OK with Musk.

I am considering a change of provider. But many providers use the same hardware. Just paying each other for use of bandwidth. The problem may still be there with another provider. Maybe Starlink. But that is more expensive and I would also need to pay for an Email service. Such as Proton. Don’t want to use a free Email service such as Gmail. I have an account but do not use it.