To my knowledge, most drivers are paid an hourly wage, plus a percentage of gas reimbursement, and maybe a set amount per delivery.
Yes. The same drivers that were being paid $3.00 an hour before these delivery fees cropped up are still being paid $3.00 an hour. And perhaps 3% of the delivery fee.
Increase in income to pizza joint: $2.50 per order.
Increase in income to delivery driver: 7-8 cents per order.
Net profit of new “delivery fee” to pizza joint: $2.42-$2.50 per order.
The only loser in this scenario is the customer, who used to get free delivery, and is now paying for delivery. The pizza joint is now getting the delivery made at no net cost to them, so they win. The driver is neutral.
So I still don’t see why its a crappy deal for the driver. It’s the customers who are losing out.
And the pizza place and driver, because fewer people order from them. I know I can count on one hand the number of times I’ve ordered delivery since they’ve started delivery charges, and I used to order delivery – well, more often than that. Mostly it broke me of my chain pizza habit altogether, even though I usually picked it up to avoid tipping.
I love these threads. Heaven knows I’ve told my waitering and bartending stories in them. Sometimes what I read here reminds me why I don’t do it anymore, and other times I feel like going and getting a part time job someplace because, dangit, sometimes it was just fun. Good customers really make it worth it.
You know what you should do? You should call and ask when the guy’s day off is, “So you don’t miss him when you come in,” and then go in when he isn’t there.
As Ludovic pointed out, there are at least two of us who no longer patronize the chain delivery places since this fee came about.
In my brief chat with the pizza delivery folks, it seems they have noticed an overall drop in tips since the fee, as well. Makes sense to me if consumers believe that the delivery fee is going to the driver.
Rural route carriers are compensated very generously for the use of their vehicles. My Grandfather was a rural route carrier for a number of years, it was a very coveted position.
Thanks. It was deliberately phrased to point out how stupid people are being about this.
Really? If you’re not understanding me, seems like you’re the one who’s being trisomatic:
1.) Company charges X dollars for a good+service and pays me Y dollars for providing the service.
2.) Company raises price to X+Z dollars, but continues to pay me Y dollars, not Y+Z dollars.
3.) Z dollars go into the same pool as X dollars, out of which the Y dollars are paid, but the extra Z amount of profit stays with the company.
Get it now, moron? Yes, if you were to trace the money back, some portion of that $2.50 might end up being transferred to the employee, but that would mean that a corresponding amount wouldn’t have come from other areas. When profits go up but compensation does not, it is perfectly accurate to say that the fee in question is not being passed on to the employee providing the service that is being charged for.
Otherwise, I’m going to start claiming that I own the interstate highway system, since I pay taxes, and taxes are used for its upkeep. :rolleyes:
It’s probably more accurate to say that the delivery fee has no appreciable impact on the driver’s wage, but among the non-anal-retentive that’s basically the same as “it doesn’t get passed on to the driver.”
Even the anal-retentive don’t care; it’s only an equivocator who could attempt to claim that a fee that doesn’t impact the income of someone gets “passed on to them” simply because they work for the company.
Yeah, I saw The Goonies. Those Astorians are nothin’ but trouble…
At Dominos:
Minimum wage in store (making/taking orders, cleaning, folding millions of boxes)
Subminimum wage while driving
$1.05 per delivery out of $1.90 charge - goes to gas/depreciation, cash at end of night
Whatever I make in tips in cash at end of night
Are you saying 1.05 out of the 1.90 charge is given to you the driver?
If so, it sounds like Dominos is giving you approximately your fair shair of the fee then.
That leaves 85 cent per delivery to apply to your wage when delivering, your wage when just hanging around “just in case” when NOT delivering, and expenses the company incures JUST for having you as a driver (I’d assume business insurance related issues eat up a big part of that). I would not be surprised if that 1.90 charge is actually LESS than what it costs the company to have drivers.
Look at it this way.
Lets assume a company hires drivers and pays them a wage and they get to keep tips.
10 dollar pizza. FREE Delivery!. Thats obviously bullshit. The delivery is NOT free. People who pick up their pizza are subsidizing the people who get “free” delivery.
Free Pizza! 10 dollar Delivery fee. Another version of obvious bullshit. The pizza is NOT free. People who pick up a free pizza are being subsidized by the people paying the excessive delivery charge.
Obviously, the economically correct and not misleading to the consumer answer is somewhere inbetween these two values. You’d need to see the companies books to make a reasonable estimate as to what is a fair fee.
Yep. Those who get a delivery pay an extra $1.90 (though it’s waived in very few instances (I’ve done so in the case of screwing up and not getting it added on when I processed their credit card, which would be a pain for all to fix).
Though I’ll note that our store has a policy of not delivering free pizzas, unless part of another order. We’re in a largely poor part of town, that doesn’t tip well on a regular basis, and tips for free pizzas are often nonexistent.
Well probably because people like me will not pay as much of a tip if there is a delivery charge. In some cases i won’t pay a tip at all. For example, I recently bought some mattresses and I was charged $50 for delivery; I bought some ficus plants to scatter around my home and I was charged $75 for delivery; I bought some appliances and a TV and I was charged $20 for delivery; I recently ordered some pizza from Jerry’s Subs and was charged $2 for delivery. In each case, except the pizza, I did not pay a tip. In the case of the pizza I reduced my usual tip by a dollar and only paid a $3 tip. If you want to charge me for delivery then I don’t pay a tip or at least not as large a tip.
It doesn’t really matter to me. The delivery folks can take it up with their bosses who seem to want to cut in on their action. They are all making at least $7.25/hour (see http://www.dol.gov/elaws/faq/esa/flsa/002.htm), which is a pittance but if people don’t think that is enough then they should lobby for a higher minimum wage.
I have posted before about my beef with wait staff that expected a $750 tip for setting up a self service bar and a buffet table that cost me $5000 it was for a small party. It literally took two members of the the wait staff an hour to set up and an hour to take down.
The minimum wage laws require that everyone makes $7.25/hour. If you don’t make enough in tips to cover that then your boss has to make up the difference to you but I don’t know frequently someone who works tips minimum that doesn’t make minimum wage including tips.
Seriously?
If you don’t like service charges, negotiate them down or use a vendor that doesn’t include them. But don’t cheap out on tips for people whose income depends on them (waitstaff and delivery drivers). If you can’t afford the total plus a tip, you can’t afford the meal. Period.
I’d say it was an intentional play for a free meal by that asshole.
It’s hard in a rush to make things clear but when an order gets changed mid stream try to clarify it with the customer.
“So you want the salmon in addition to one of the specials right?”
and regardless, if he actually got the shrimp and the slamon, and ate them, rather than correct the mistake, he owes.
Dick moves like that are just part of the resturant business but you learn ways to avoid them.
Wow, Dominos is fucking its drivers. Papa Johns’ pays minimum wage plus tips, plus a set per-delivery amount ($0.65 when I worked, there, and apparently not much more now).
However, Djamuri Ajashi, you should note that a waitress guaranteed minimum wage and a pizza driver guaranteed minimum wage are not the same thing. One isn’t incurring $50/day in vehicle usage costs.
In my experience, the most frequent source of shitty customer attitude is because they’re in a bad mood and they don’t have a dog to kick. The second most common reason is they are just assholes. The third most common reason is because of shitty service.
hahhahhahaaa… Paying higher insurance? I once just mentioned maybe getting a job delivering pizza to my insurance company. They cancelled my policy.
I wanted to get a delivery job in my new city. Wife said I couldn’t. She works for an insurance company now, and they’d fire her if they found out I was delivering pizza in my vehicle.
So basically all those people you see driving their own cars delivering food are criminals, as they don’t have the proper insurance for the way they use their cars. Catch 22: if they did ask their insurer about it, they’d be canceled, and there would be no more food delivery.