hi there everyone:
Today was quite a day, if I knew what was facing me I would have stayed in bed. I received a notice from Washington Mutual Bank that enclosed a new Visa Card with a new account number. The letter told me that my former card had been compromised, and that there was some fradulent activity. Naturally i went down
to my bank branch when I have been a customer for nearly 6years. They told me that someone broke into their data base and downloaded all the Visa cardholders info, and that there was
a security breach at one of their branches. Then the topic of my
overdraft protection came up. For the past five years I had an
overdraft protection which I used freely. Each and every month
the overdraft charges were paid in full. I have a monthly direct
deposit five or six times the amount of the overdraft. over a five year period I have paid Washington Mutual Bank $12,000. 00 in
overdraft fees. This does not include the charge for online banking and the package plus fees that were paid each month.
The final payout for these banking services which I rarely used
was in the amount of $600.00 for five years, a total waste of money and my time. As of today, I no longer have the overdraft
protection due to the fact that there were so many people that
did not repay their overdraft fees, and I waas thrown in with this
group even thoough I was a loyal and responsible customer.
Is washington Mutual being somewhat irrational? I would appreciate an answer to this question. Thank you so much