A friend of mine just posted a quote that really resonates for me about how our current SDMB moderating philosophy may be failing:
I think too often we’ve decided that if people are polite and well-behaved, their posts must be tolerated.
That doesn’t always work. Sometimes what someone says is so revolting that the politeness in which their words are framed cannot raise their words to the level of appropriate discourse.
Want to throw these ideas out there: perhaps the “Don’t be a jerk” rule needs to re-orient away from a focus on politeness and more toward a basic respect for other posters.