I just got a message on my cell phone about my upcoming MRI appointment. Trouble is, I’m not expecting an MRI appointment, and an even greater trouble is that my name is not “Jennifer”.
I tried calling the number of the clinic, got a recorded message with some options (none of which were “speak to a human”) and then it cut off in the middle of a sentence. I tried again, and exactly the same thing happened.
So someone named “Jennifer” somewhere might miss her MRI appointment, but the Good Lord knows that I did all that I could to deal with multiple levels of incompetence.