Hi,
I “sold” my iMac DV on ebay and the high bidder wants to back out of the transaction. The only way he will buy it is if I will provide a personal 60 day warrenty for the machine. I said the computer was a year old in the description (so you can no longer get the extended warrenty) and also stated the computer is sold as is.
http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?ViewItem&item=1253065423&r=0&t=0&showTutorial=0&ed=994823451&indexURL=0&rd=1 What do I do in this situation?
Please help me, I am rather new to ebay and do not know exactly what to do.
Ben
If you want to help me, I am willing to provide the emails exchanged between us.
Thanks,
Ben
An ebay bid is a binding contract according to all I understand. I found a link to the “Non-Paying Buyer Policy”
http://pages.ebay.com/help/community/npb.html
And “Non-Paying Buyer FAQ”
http://pages.ebay.com/help/basics/f-npb.html
it tells you how to go through their steps. I believe the offending bidder will be suspended from eBay if they don’t pony up.
You might also visit their forums to learn from more experienced sellers.
I’d be leary of going ahead with this transaction. This guy sounds like trouble.
Was the transaction for very much? Did you get bids from anyone else?
If it’s within 45 days of the closing date, you can get the closing fees refunded:
http://pages.ebay.com/help/community/npb/e_npb1.html
I don’t think they refund the listing fee. But if you re-list from the link inside the listing, and it sells, they refund the fee for re-listing it.
Well, the buyer has no feedback at all.
The half full part of me says this is a newbie like yourself who has not bought anything on ebay before.
The half empty part of me says this is a sockpuppet account set up to defraud. Trust me, I’ve seen it too many times. In fact back when I was buying and selling on Ebay a lot, I would not sell to people with negative feedback they could not verifiably explain. in addition, people with very low feedback numbers or none at all had to pay by Money Order and if it was a high dollar item, I would sometimes insist on a telephone call or a reference.
(in my field, old Hot Wheels, the potential for fraud is high but it is a pretty tight community so frauds dont last long)
I would let it pass as a lesson in what to look for in a buyer. Was the selling price was too good to be true? In which case it probably was 
This is a different instance of Ebay gone bad, but if anyone has any suggestions I would really appreciate it. My friends and I tried to buy a pinball machine for our friends who were getting married…pretty cool gift, or so we thought. We won the bid and everything seemed OK, then it got to be several weeks after the day we were told it would get to our place. We kept emailing and we told the company chosen to ship the machine was really backed up. Then it got to be a couple of months past the date!! At this point we were pretty upset and really started hassling them to ship it out. Then at some point we get this email from a non-profit organization that deals with pinball machines…pretty weird, huh? In the email the are asking for “donations” to get all the pinball machines shipped out. Apparently the original shipping company went out of business and this non-profit group was trying to get the remaining pinball machines shipped via another shipping company. So, when the machine finally gets to our place…nearly 7 months late, there is pulverized pieces of glass falling out of the package and wires sticking out all over the place. We refused shipment and contacted the original seller. He told us that he would not do anything for us. What the hell should we do? We paid close to 800 bucks for the machine and the shipping and now our friends just had their one year anniversary and we still haven’t got them a gift yet!!
thanks for replying. I have decided not to sell to this person no matter what he says now, because there is no trust. Also, the price is in line with what other iMacs are going for on ebay becuase that was brought up. I just wish this didn’t have to happen. I don’t need this going on 4 weeks before I am going to college. 
You all have a nice day.
Ben
renigademaster, your link does not work but I believe THIS is your item.
I am not experienced in ebay but I had a similar situation where I was the buyer. You can find the thread.
If I were you, I would not tell him you will not sell to him, rather, i would just insist on the original terms and hope he does not come thorugh. If he pays by a secure method you lose nothing and you have kept your end of the bargain. If he does not complete the transaction, then you have still kept your end and you are entitled to leave bad feedback. But you have no obligation to give him something which was not part of the deal.
I would probably say :“You have 5 days to pay or you get negative feedback”. Then, when he doesnt pay, you give him negative feedback and relist your computer.
This one’s a little tougher, for the simple reason that it’s been so long. Although I’ve been involved in probably 200 transactions on ebay, I’ve never had a situation like this.
You could try Square Trade. You might also present your case to the ebay Community Help boards and see if someone has a suggestion. There’s small claims court, but that’s usually difficult due to the distances involved. And, if you don’t resolve it, you should leave negative feedback for the seller.
you can try http://www.troubleshooter.com - they have a national radio show and may be able to help. They could put pressure on the Co. to do the right thing or get their Co. name trashed on national radio.
Must be reasonably common - I wound up buying something on EBay after losing an auction because the winner reneged, and the application handled it in a standardized fashion. The only thing I found a bit iffy was that I wound up automatically paying my limit which the reneger had overbid, not what my last proxy bid stood at when I was overbid [sup]1[/sup]. I can’t gripe too much because it also gave me the opportunity of refusing to buy at that point with no penalty. Handling the renege’s in that fashion means that somebody could conceivably use them as a means to run up the top bid.
[sup]1[/sup] - for example, let’s say I entered a maximum of $400 for something, and was winning the auction with a bid of $360 when a bidder came in at $420 and bumped me out. When they reneged, I get offered the right to buy at $400, NOT $360. I could argue that I ought to be able to buy at $360, the last bid my proxy actually made.