I’ve worked in computer businesses that had repair departments. I came across technicians that seemed to think the computer was theirs to do with as they liked. Not only were they abusing the customer’s privacy, they were wasting company time.
I do believe it’s irresponsible and I do think the tech should be held accountable. I’m just trying to explain how it might have happened without malicious intent. That’s all. I sincerely doubt the tech thought “Lemme take Airman’s computer and download a bunch of programs onto it for shits and giggles.” It was probably more like “Hmm…Quicktime wants to update. Maybe I better let it. Oops - I accidentally let Safari slip in there…”
Why would he have needed to connect it to a network to fix the power supply jack?
Then that person shouldn’t be allowed within 10 yards of another person’s computer. Period. It’s like a pet-sitter who decides that since the dog keeps whining, they’re going to give it chocolate to shut it up. Sure, they didn’t *mean *to poison your dog, but they’re still too fucking stupid to ever be allowed to take care of your dog (or anyone else’s) again.
Well, it would shut the dog up…
Unless it doesn’t get a lethal dose (probably won’t, especially if it’s milk chocolate), in which case it would probably just ending up whining more *and *shitting all over everything.
Moral of the story: force-feed the dog baker’s chocolate if you *really *want it to stop crying for a treat.
Ding Ding Ding…I think that’s going to be the magic question to ask the manager.
That’s why I have all my Windows stuff on a separate partition on my mac hard drive that I can wipe out with a simple command. 
Add me to the “that is inexcusable!” pile. You, repair tech, don’t get to decide what I load onto my computer.
If I were you, Doors/Robyn, I’d go get malwarebytes and run it real quick, just to be sure.
I am, in fact, the lovely and talented Mrs. Doors, and I have been since 2002.
I sent an e-mail to the company’s owners this morning, and I got a very nice call back from the guy who actually fixed the jack. He’s not sure what happened, either, but he would like to see the install logs to find out when the software was added. He seems to think that it was added after he reassembled, and that it was supposed to be installed on someone else’s machine, but someone in that area made a careless mistake. Considering that it was legit software and not something malicious that would have installed itself, I’m inclined to agree that it was a careless mistake on the part of the repair shop. No harm, no foul, and they get points for trying to make good on it. On the scale of things that are worth being upset about, this is down at the bottom near a slightly overcooked steak.
I’m sorry. You’ve accidentally confused me with someone who was defending the tech. The OP asked “Who do you think you are, computer repairman?” as if the tech deliberately loaded up his machine with unwanted stuff. I was just explaining how that could happen as the result of incompetence rather than ill intent or a sense of entitlement to surf porn on a customer’s machine or something like that.
Darn Texans…just because it’s not mooing doesn’t mean it’s overcooked!
I want you to do me a big favor and take a deep breath. Hold it for a second. Okay, now you can let it out. Calmer? Ready to listen? Good.
Just because a post is in reply to you doesn’t mean that it’s attacking you.
Get it?
You, me, these other people, we’re all having what we like to call a “conversation.” And sometimes, in a conversation, one person says something that stimulates a response from someone else. Now, sometimes that response is saying, “You’re full of shit and here’s why,” but other times, it means, “I take your point, but here’s my addition.” This, since apparently you couldn’t figure it out on your own, was the latter.
But that post was “You’re a giant asshole. Raaar.”
Use the system restore feature to bring your computer back to the state it was in before the repairs.
I wanted to, but the last restore point was the day after the installations took place.
No, you can’t. I looked. In fact, let me check again right now…
Nope. The Uninstall button will not highlight. The only functional command is Enable and when I enable it the only functional command is Disable.
Incompetence or malice is irrelevant.
You don’t let incompetent techs work on customer machines and competent techs shouldn’t be installing software on customer machines.
Be kinda funny if you did that and the jack broke. 
Before 2002, of course, she was the ugly and worthless Mrs. Doors.
Hm. Must’ve been changed since I wanted to uninstall it.