The input for the power cord on my laptop was broken, so as I couldn’t charge my computer I needed to get it fixed. I took it to a local HP-approved repair place to get it fixed. It took them almost a month to get it back to me between waiting for the parts and waiting my turn in line, but I understood that going into it so I waited patiently and today I finally got it back.
So I turn it on, and what did I find?
I found 5 different programs, including Safari, installed on my computer. I opened Firefox and found the Yahoo! by AVG toolbar installed.
When, precisely, did I tell this guy that he could install any Apple crapware on my computer? That’s right, the answer is never. If I wanted that stuff on my computer I have had ample time to put it there myself. Why would I put anything on my computer that I have never before used and have no intention of using?
I brought the computer to this business to fix the power input problem, not to put on programs that for the last hour have fought my every attempt to remove them. Finally I got rid of all but the AVG toolbar, which I will hide for time being because I’m too annoyed to delete AVG, re-download it, and reinstall it right now.
I know what my mistake was. I should never have given them my password. I should have created a Guest account without Administrator privileges. But I am baffled as to why a straight component issue requires installing a bunch of garbage I don’t want on my computer.
Never again. These guys will not get any more of my business, now or in the future. And all because some pinhead tech guy couldn’t resist clicking the “Install” button, which he had no right to do in the first place.