Without getting into too much detail, the Best Buy on 23rd in Manhattan has attempted to rip me off because they won’t accept an exchange for an item that is clearly defective. Some heated words were exchanged and yadda yadda yadda, I’m not allowed to shop there anymore.
Next time I’ll go to Canal Street so at least I’ll only be out a fraction of the money and the product would have FUCKING WORKED.
Well, I called their corporate headquarters (where I also filed a formal complaint about the store) and they promised me a refund in a few weeks. In the meantime, I’m also filing complaints with Consumer Protection in every relevant state, claiming fraud with my credit card company AND I’m going to go to every fucking Best Buy in New York City until I get sweat satisfaction.
So fuck you Best Buy, Chelsea on 23rd and 6th Ave (Store #482).
If it’s sweat satisfaction you want, you’re in the wrong place anyway. Maybe Chinatown isn’t such a bad idea after all; they gots them some nice massage parlors down there…
Ok, the item in question is an XBox360 game. Unfortunately it appeared to have been shipped with this. Apparently, since it was shipped to Best Buy like that, it’s not their problem and I need to call the manufacturer. Unfortunately the manufacturer doesn’t give a shit.
Meh…I like PC Richards better anyway. Amp, that woman kicks ass.
My guess is someone got the game, went to return, but ripped Best Buy off by putting in that other software, and Best Buy didn’t even look at it - just resealed the game, wrapping and all, and put it back as new.