Why does AOL still boot me?

I now have a cable connection. My cable company also owns AOL (or vise versa, I can’t keep track) and you must have AOL 8.0 installed. I don’t know why. The cable guy didn’t explain it me.

Anyways, I had AOL before my cable connection and was actually looking foward to getting rid of it, but I can’t get rid of it and so every now and then I like to check my mail.

I get booted. I get booted more since I got cable then when I had dial up. All this time I thought that being booted meant that I lost my dial up connection. What gives?

It would help if you could say who your cable provider is, and what you mean by “booted”.
I’ve always understood AOL to be a (bad) front-end that could be done away with almost all the time.

Booted means kicked off, disconnected, service terminated, when that relentlessly cheerful man says a relentlessly cheerful "goodbye in that relentlessly cheerful singsong way and you want to relentlessly hunt him down and strangle him relentlessly.

Time Warner is my cable provider.

Now that you have cable, the dialup connection issue is moot - you’re not connected via the phone line. But sometimes cable can go offline, or more specifically the connection itself can be broken. When this happens, you should turn off the cable modem, wait a few seconds, and turn it back on. (You’re probably already doing this.) Why this would happen frequently, I don’t know.

The thing is my cable connection is just fine. I don’t use AOL to surf, I’m only checking my AOL mail. The Dope on IE will be fine, just humming along, but I will get booted out of AOL in the middle of checking my mail (or checking the Entertainment Weekly site)-- repeatedly.

Booted just as if I had dial-up. I just don’t understand.

So is it just the AOL browser that’s disconnecting? That’s interesting - with the old AOL if you closed the browser, you were booted (not sure if it’s still true).

But heck, if you’re just checking AOL mail, you don’t even need their browser. Just go to their site via IE and log in.

I would, but I forgot my password years ago and it’s cookied into my computer----- I know, I know.

Still, I wonder why that would happen.

Going from dialup to cable requires some new dance steps. I did it a while back, and I’ll tell you what I remember.

1.At the sign-on screen of AOL, check your modem settings. Change what you need to.

  1. Dig around in Preferences or Member Services to find Billing. They have an option for Bring Your Own Access, which is much cheaper than dialup. Do that.

  2. Did you have version 8.0 before your TimeWarner hookup? There may have been some simple hiccup in the transfer. Pester the techies at the cable office (politely) to see if they can get this straightened out. There are protocols and incantations we mere mortals are not allowed to know. The wise and harried techies know which lines of code to tickle. If you’re patient and lucky, they’ll be patient with you.

Here’s hoping this all works out. :slight_smile:

Some software programs have the option to disconnect you after you do something like get your mail, best to turn that off.

Thanks for the tips AskNott.