ASUS laptop, running Windows 10. I have the power settings set so that the laptop should blank the screen after 10 minutes of inactivity and sleep after 20 minutes. However, if I get up and walk away from the laptop for more than a minute or two (say, to go get a cup of coffee), I come back to find the laptop has gone to sleep and I have to log into my desktop again.
What is really aggravating is that this is not at all consistent. Sometimes I will come into the kitchen in the morning and notice the laptop screen glowing, and when I go to look at it, my desktop is still up from the night before. So, not only did it not shut down after a minute or two, it didn’t shut down when it was supposed to.
Although I can’t say for sure, I suspect that this may be some setting that changed in Windows 10, because I don’t remember this happening before I upgraded from Windows 7. But I’ve checked every power and sleep setting I can think of and nothing seems to make a difference.
That’s more my experience with Win 10. There are some buried settings now that have to be enabled from the command prompt first (POWERCFG… something). Microsoft overly-complicated something that used to be simple.
Plugged in. I never thought to check the event log - I will look at that next time it happens.
It was doing this to me this morning when I was on the laptop before I left for work. Home for lunch, and now I can’t get it to do it. :smack: I’ll try again this evening after I get home.
There are no power settings you have to use the command prompt to set. (Of course you can use it if you prefer.)
Your computer might go to sleep unexpectedly if the battery was reporting bad numbers to the OS. Windows will put a computer to sleep (actually hibernate) if it thinks the battery’s about to die.
I’d double-check that you set your sleep settings for both “on battery” and “plugged in”… they’re entirely different settings.
Bumping this because it started happening again last night. I checked the Event Viewer after it happened and saw that the power down was triggered by MBAMService (MalwareBytes). I looked in the settings for MalwareBytes and didn’t see anything that appeared to be related to the sleep or power settings. Not sure what my next steps should be. Uninstall MalwareBytes? Stop the service? (And change it from Automatic to Manual so it doesn’t keep restarting?)
I suggest uninstalling MalwareBytes to see if that solves the problem. I suggest using Revo Uninstaller because it does a good job of removing fragments from the registry.
Windows 10 comes with free Windows Defender, and that has done a very good job for me. I’ve never had any issues whereas, from what I could see from my Google search on this topic, MalwareBytes has had a plethora of them.
