One of my three year olds has decided the thing for him is just cheese on a bun, no meat.
I think of myself as a polite, friendly, non-troublemaking fast food customer, but this ordeal has started to make me question myself on this front. I’ve tried it about five times now, and every time, it takes minutes for the poor cashier to figure out how to ring it up, usually more than one attempt for the cooks to serve it up, and this last time, for some reason, they decided I must want cheese sauce on the thing rather than a cheese slice. I took it, so it doesn’t count as a second attempt needed this time–but still, not correctly done, and a strangely unnatural interpretation of the order.
I have worked at McDonalds, though that was decades ago now. This kind of order was not a problem at all for us. We happened to be able to just hit “minus” followed by “meat”. No prob. Clearly cashiers this day don’t have that “meat” button for whatever reason, but I still can’t figure out why it’s so blamed difficult to
A. Understand what I want
B. Communicate this to the cooks
even if the latter has to be through a shout rather than a button on the cash register.
What do you think?