Why must you be so controlling, Costco? (Lame)

That sounds about right :slight_smile:

I got a membership with my girlfriend once. We browsed around and discovered that based on what we’d be buying, things weren’t really cheaper at all than they were at Wal-Mart. They happily refunded us our money. I’m pretty sure they would have let us look around, too. I think the people at your store are just assholes.

I was always under the impression that Sam’s Club was just a subsidiary of Wal-Mart and that things weren’t any cheaper there than at their parent store.

I got a super kick ass deal on a TV that I couldn’t even come close to matching at any other store, so it was worth the $40 or whatever it was for me.

Huh, Costco was more than happy to let me look before getting a membership, but I had to buy a card before purchasing.

I could, however, get poutine and a smokie without a membership :slight_smile:

AIUI, Costco will give you a day pass if you ask. Might be based on store, though.

It’s still part of her job description, or she wouldn’t be doing it. And the fact that she was about to blow is her own problem. If she needs anger management classes, so be it.

Also, it still kills me that people don’t communicate what they want, and then get mad when people don’t understand. If she acted like a human being and told me that she was upset, and couldn’t take having to clean things up again, I know I would have been much nicer to her. But by acting like the automaton who can only ask one question, she gets treated like said automaton.

The other thing that bugs me is that stores that have things out expect you to ask for help. It’s a self serve store, so I’m going to try and service myself. I’m not going to ask for help until I’m sure I can’t do it on my own, or maybe when I’m in a big hurry. The people working there have no right to get mad at me for using the store as it is intended to be used. If they want you to use the help, then they again need to communicate this.

But I suspect the whole thing was a lady who is too OCD to handle working at a place where things will not stay perfectly arranged all day. Or her boss is. Either way, they get no sympathy from me.

You’ve never had to work in a shit, menial job because you literally had a choice between said shit job or starving, have you?

I was hoping this was a rant on their ineffectual security at the door, where they read my 4’ long receipt to see if I have a contraband 12 pack of watermelons hidden in the cart somewhere. Then draw a smiley face on it!

That’s a relief. I can only stay caged up there for so long…

If you had a retail job, BigT, you might find out exactly why she was angry. Not that she should be taking it out directly on customers, but I more than understand how she felt. Perhaps if the general public and their employers treated retail workers better, she would never have been in such a mood.

Yeah, I wish. And I’ve heard that Costco is pretty good to their people, considering. But I’ve also been in charge of straightening the clothing tables, among othe tasks, at Wally World. shudder One woman came along right behind me one day and started yanking the shirts she had watched me fold off the table, looking at them, and flinging them back down. And I couldn’t even ask her to stop or I’d have been the one in trouble. Rude bitch.

God yes. I was filled with rage after this woman came to the shirt table I had just spent over an hour stacking with nicely freshly folded shirts… and she unfolded every single one in her size, even in the same color!

I’m not cut out for retail (so thank god I’m not in it anymore), but you don’t always have a choice when you can’t find another job.

If it was really between working there and starving, you’d think she would be grateful enough for the job to do the bare minimum required of the job (and yes, I have been in that position - retail is annoying, but you know what is expected of you).

Yeah, because if she made that comment to a customer, they totally couldn’t get her in trouble with her manager, probably written up, and possibly fired. Seriously? You fucking expect someone to be *honest *with a customer about the fact that the customer is annoying them?

See whiterabbit’s excellent post on why, after hours of folding clothes or setting up a display, only to have customers come along and tear it apart and leave stuff all over the shop, it becomes increasingly difficult to put on that Happy Smiley Face.

Like whiterabbit, I have also worked in the salt mines that make up the Walmart empire. Believe me, I know exactly where she is coming from, I don’t need the annoyances of retail explained to me.

I worked retail because I needed the job and I needed the money. Even on the worst day I knew that continuing the recieve that money was contingent on continuing to be at least passingly pleasant to customers, even if that meant faking it.

I’ve been in Retail Management and there is, IMHO, a point at which even the most reasonable and well-adjusted person simply cannot “fake it” any more, because they’ve already gone well pas the “faking it” threshold some time earlier.

You, personally, might be able to do that for an indefinite period of time. Most people, IME, can’t.

Hello. How you doing?*

Seriously though, I once worked in a large retail store and loved it… in November and December. Once Christmas was over I was told never mind customer service, shut up and clean, stack and organize. I quit in February. First last and only time I ever worked for a big box retailer.

*Juliefoolie who likes tall lanky guys…and judging from her son’s proportions will be the mother of a tall lanky guy… but is currently attatched to a tall meatier guy. Don’t mind looking though… sigh

I worked at local department during the holidays but didn’t last long. I was in the housewares department where sometimes the toaster overs, food processors were kept way up high for some reason.

One woman decided she wanted one (some heavy thing or other) but needed to see it and opened the box I handed down to her (which, technically wasn’t allowed).

After doing that, she asked for another one that wasn’t opened, 'cause she didn’t want her gift to be open already. I hand down another one, which had been re-taped and closed. She complained that she didn’t want one that had been opened and asked that I find one for her.

“No, they’re all like that.”

Wonder why.

Sure, everyone has a limit, and anyone can reach a point at which they freak out and are rude towards customers. But, IMHO, that point should be ‘customer won’t stop yelling at me’ or ‘people are demanding that I do something impossible for them’, not ‘customer is looking at the merchandise and not putting it back correctly!’

All I can say is that while something like that seems minor at first glance… well, Mr. Straw, I’d like to introduce you to Mr. Camelsback. :wink: