I can’t get my Outlook Express to work. Every time I try to log in it keeps asking me for ID; I give it the same ID and password I use for my MSN account and it keeps asking for it again and again. If I tell it to cancel, it tells me:
Unable to logon to the server using Secure Password Authentication. Account: ‘MSN Mail’, Server: ‘pop3.email.msn.com’, Protocol: POP3, Server Response: ‘-ERR Permission denied’, Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
I use MSN explorer for my browser, and the Outlook Express is version 6.
Can anyone help? I used to use OE for newsgroups/usenet and now I’m forced to use Google, which doesn’t have binaries, and is otherwise too unwieldy to use.
It’s asking you for your username and password for checking your internet mail. If you are using the wrong user/pass, or if the MSN authentication is playing up, then you will get that error.
Are you sure MSN uses Secure Password Authentication? Unfortunately most ISPs do not. You’ll need to uncheck “Log on using Secure Password Authentication (SPA)” in your account setup.
Most mail servers do not support SPA, but there are very good reasons not to. Secure Password Authentication is a proprietary Microsoft protocol that does not add any significant amount of security (I can’t remember the technical details, but basically it’s “security through obscurity”). APOP and CRAM-MD5 are alternative authentication methods that are better than SPA. TLS/SSL secured connections are even better.
It’s in Outlook Express. Select Accounts… under the Tools menu, then select the account you are having problems with under the Mail tab in the Internet Accounts dialog box. Press the Properties button. In the property sheet shown, you’ll find the option Log on using Secure Password Authentication under the Servers tab.
I’ve never actually used MSN so I’m not sure, but a quick Google-powered investigation seems to imply that the MSN mail servers do indeed use SPA (it is Microsoft, after all), and so I doubt the above will help.
Unfortunately I can’t think of anything else to try based on your problem description. Perhaps there are other MSN users around here with a clue as to what could be the problem.
Unfortunately, I am an MSN user, as my phone company has entered into an unholy and demonic alliance with MSN. What I’ve found is that MSN will not support POP email with DSL, so if you have DSL you are forced to use Hotmail. You can read Hotmail through Outlook Express, which I do, but you need to synchronize the accounts. Do a search in MSN Help or Hotmail Help for Outlook Express.
Squish if you are talking about Qwest, you DO NOT have to use MSN. I have Qwest’s DSL, through and through. I pay about $45 a month for the DSL line and to use them for my ISP. So far (since December) so good. I rarely have problems and when I do I have only one number to call rather than battling between companies as to what the problem is.
< I can’t comment on the email question though, I don’t use it. You might try calling MSN and finding out if your settings are correct. >
My apologies if I wasn’t clear in my OP; I read my regular mail fine, it’s newsgroups/usenet that i’m after.
If Outlook Express requires the ID and there’s no way around that, fine, but how can I find out what the right ID/password is?
Or am I totally SOL here?
