I was in Word, copying stuff from one document to another, and Word became non-responsive and I had to break it. Eventually I tracked it down to just one of the documents, and using the right hand scroll bar in this particular document. Just a wee bit of scrolling and the CPU usage spikes to >50% and Word jams up and I have to force it to close. I can scroll through the document using the scroll wheel just fine, and the RH scroll bar works fine on other documents. The template is from our programming group in India, so maybe there’s some wierd behind the scenes incompatibility thing going on? I don’t know and I don’t recall having problems with it before. The document is mostly tables, but nothing terribly complicated. This is on a Dell workstation PC. Any ideas?
Is it a rather large document? I’ve noticed that if I have a huge word document, word will only keep a portion of it in memory. Within a single section I can scroll around just fine, but if I leave that region, it sits there and spins until it has loaded in the new region. Of course, if I decide to go back to where I originally was, there is yet another pause while it loads. I can imagine a scenario that using the scroll bar took you outside of a region, causing the load, but then you used the scroll wheel within the newly loaded section and it worked fine, followed by using the scroll bar outside of the loaded region again causing a pause. Does any of this sound possible?
It’s maybe 12 pages. I wasn’t able to go back and forth between the scroll bar and the scroll wheel. Once I clicked on the scroll bar the whole program would freeze and I wouldn’t be able to do anything with it except bring up the task manager and terminate it. I’m not using the document anymore so it’s not a big deal but I’ve never seen that before.
Sounds like a different issue to me. The document I’m referring to is over 200 pages with many graphs/tables/outline linked to TOC, etc.
Can you try Selecting All, and copying it into another Word document, and seeing if you run into the same problem?
Or maybe try saving the document as a different format (.doc instead of .docx, .rtf instead of .doc, etc.), and opening the new file and seeing if it has the same problem.
The idea is that maybe the file you have is somehow corrupted or otherwise screwed up, and that a new version of it might work better.
I did this and it works fine now. Thanks. I selected all, and when I selected copy a message came up about a corrupted table. I clicked OK and pasted it into a new document and now there’s no problem.