I have been ignoring this damn Windows 10 upgrade for a year now, and one day I come home to find my desk top asleep and unable to wake. A restart shows why. I see a Windows 10 login screen (I guess it finally got sick of me telling it to piss off and decided to upgrade on its own. Either that or I accidentally pressed the upgrade button).
The problem is that neither my keyboard nor my mouse respond at all. Aha, I think, there must be a driver issue. This is exactly the reason I have an old wired USB keyboard lying around in the back of a closet. I plug it in and… nothing. So, Mad Catz wireless mouse, logitech wireless keyboard, and Dell USB keyboard all fail.
I restart the thing and hold Del to access the BIOS and both keyboards and mouse function for this. This seems to indicate it is a driver issue, but how do I update the drivers when I can’t even log into the damn machine because I have no functioning button other than power?
Very annoyed here. I would appreciate any help you could throw my way.
Try plugging them into different USB ports on your computer, as far away as possible (i.e. front of the computer vs the back, and different groups of ports). It’s possible WIndows 10 doesn’t have drivers for one or more of the USB chipsets on your computer, but might have it for the others.
Also look in your BIOS for something like “USB Legacy” support and try turning that on or off and see if it makes a difference.
Edit: Also, try letting Windows start up halfway. Reboot it before it reaches the login screen using by using the reset button, holding down the power button, or just unplugging it during that process. That will force it to restart from scratch the next time. From there, try to get into recovery mode or even just booting normally – as long as the previous attempt was aborted halfway. Does that change anything?