Windows 10 upgrade nightmare

The nightmare continues…

Reset Windows - Remove Files failed. No helpful error message, of course. It just stops after around 15 minutes of chugging and says “There was a problem resetting Windows.” with no option except a Cancel button.

After four failed attempts to Reset Windows, I opted to just reboot and choose Install Windows. This worked (I’m typing this on the computer with the new Windows 10 installation) but Windows 10 is a friggin’ nightmare to set up.

The first order of business is to create the second user account. (As mentioned earlier, I maintain two local user accounts on my computer.) Anyone know how to do that? I went to…

Settings => Accounts => Add Other Users

…and added the second account. Or rather, I tried to. It won’t let me just enter a name. So while the primary account is correctly listed as “Ellis”, the second account won’t take a simple name like “Joe.” I have to specify an email address. Fine, under protest I enter an email address.

But, yeah. So that second account exists now. But I don’t see any profile under C:\Users, and I see no way to log off the main account to get to the Welcome screen.

Anyone know how to accomplish this incredibly simple task?

EDIT: Also, I friggin’ HATE Microsoft Edge, but don’t want to install any software (like Firefox) until I get the second account set up.

Okay, I found the buried/hidden feature. Apparently Microsoft really doesn’t want you setting up local accounts.

(Gah! Edge sucks balls.)

On the plus side, Firefox is drowning in win. After installing the barebones version, I bulk copied the backup of my user profile over the default profile.

This didn’t just restore my bookmarks, it restored EVERYTHING:

  • All add-ons I’d installed are restored, without having to find and install them (including settings for all of them)
  • All layout settings, both for the browser in general and specific websites (mainly sizing info)
  • All login info (username/password) for all sites
  • All my cookies

That’s just about the coolest, most painless restoration I can imagine. Now with my browser back up to speed, I can really get down to business. I can already tell this is gonna take forever, and I fully anticipate a majorly painful, frustrating experience trying to get my Windows 10 and Microsoft Office activated, but at least I’m up and running.

A VERY good backup and restore tool for Firefox and Thunderbird is Mozbackup.

You run a backup for each program a n preferably store a copy external to your main drive.
When S.H.T.F. you run the program and restore COMPLETELY to your last save, including bookmarks and passwords.

For Windows 10 control,
make a new folder on your desktop
rename it to
GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}
Click on the folder to allow control of Windows.
From here.

I have read many stories about W10 upgrade problems, although my two went without any major hitches at all. What I have not yet seen, is any explanation as to why the OP’s computer kicked up a fuss and mine (and millions of others) didn’t.

Do you use multiple local accounts?

From what I’ve gleaned, there’s apparently a chance that antivirus software can corrupt user profiles while logging in. I log out and into different profiles all the time, so I suspect I’m at greater risk than the average single-user setup.

Yeah, this is one thing that does piss me off about Win 10. It’s actually not too hard to set up local accounts, without a Microsoft account, but they do their best not to make it obvious, and to push you into using an account.

And the final post script:

Windows 10 is now up and running, with both accounts configured to my satisfaction. (Took forever.) Most of the applications I regularly use have been re-installed fresh, but none of them are configured yet. Setting them all up exactly as I like them will take a long time.

The backup I did before first upgrading to Windows 10 apparently didn’t take. So I lost all my documents since my last longterm backup back in August. Ouch! This has royally fucked me in a few instances.

Upgrading to Windows 10 has truly been a nightmare.

Well, I’m glad it (more or less) worked out.

My upgrade wasn’t nearly as traumatic as yours, but still left me with the distinct sensation that (A) we’re just beta-testing for Microsoft, and (B) they really want to make it hard for the peasants to maintain any independence from our Operating System Overlords (as evidenced, for instance, by how well hidden the non-Microsoft-Account options are)

My only permanent (?) casualties are bluetooth and Media Transfer Protocol (USB storage). Can’t pair BT devices, can’t use them if they do pair. And my phone connects by USB and draws power just fine, but the SD card doesn’t mount. And none of the documented fix actions do a damn thing.

I hope MS fixes these sometime in the coming months.

Something truly weird: this is the first paragraph of an email I just received from Windows<windows@communication.microsoft.com>:


Welcome to Windows 8.1
This is an email to help you get the most out of Windows. It will help you get familiar with Windows – to do more, more easily, than ever before.
If you’ve opted out of receiving email, this is the only email you will receive other than mandatory communications.

And so on. Huh? I don’t have Windows 8, never had any flavor of it, and isn’t it a bit late for them to be pushing for me to update to it??

I had to change a setting in the phone itself to get it to let the PC access the SD card. Otherwise it was just set to charge from the PC.

I like Windows 10 just fine on my laptop. I desperately wanted to upgrade my desktop from 7 to 10. My desktop freezes up on me at least once or twice a day (usually after I’ve forgotten to save whatever I’m working on) for no apparent reason. I’ve tried every fix I could think of, and more than one computer tech has tried and failed to find a fix. I figured a nice fresh version of Windows may be the answer…but, alas, it was not to be :(. Toward the tail end of the install, just when I was getting giddy with anticipation for an unfreezing computer, I got an ominous error message. I forget the exact words, but it was something like,

[soup Nazi] No Windows 10 for you!!![/soup Nazi].

Talk about feeling like the wallflower at the dance-hall who doesn’t get asked to dance. I blame this personally on Bill Gates.