The saga continues.
The documents were rejected by the county for the 18th time. Each time, I get a “reason for rejection,” and they often contradict each other.
Example: When you submit the documents, you scan them in, upload them to a site, and then enter certain data into fields on the side of the screen - parties involved, lot, block, etc. Some of these fields are marked as mandatory, where others are not. So, on one of my many attempts, I completed all the mandatory fields, but left one “optional” field blank. Reason for rejection? I didn’t input information in the “optional field.” Upon resubmission, I filled in all possible fields. Reason for rejection? I didn’t need to put information in the optional fields.
This is what I’ve been dealing with for the past month.
Oh, and apparently, the county uses Twitter to generate the reasons for rejection, because the explanations are often riddled with abbreviations, misspelled words, and seems to be cut off halfway through the sentence.
And, as noted upthread, there is no way to call the county and complain. So, yesterday, I wrote a fairly condescending e-mail to my only contact at the county, complete with screenshots of the “reasons for rejection,” as well as why those reasons were incorrect. (They said we hadn’t provided certain information on the document, when it is clearly evident, if they would bother to actually look at the damn thing)
But the real kicker is that this isn’t even my job. I volunteered to help a co-worker months and months ago with an eFiling, and now it has somehow become part of my job description.