Hey you, dipshit co-worker. Yes you, the one who can’t follow on-screen instructions on how to clear a paper jam. You are an impatient gas-bag who drives me nuts on a daily basis.
Order of events:
I’m away from my cube for about 15 minutes.
I return to my cube, and while walking by you I see you queueing up a print job.
As I sit down you mention that the printer won’t clear the paper jam message.
Since 99% of the time that this happens it’s because the user hasn’t selected OK from the screen menu, I immediately go to the plotter and ‘fix’ it.
You do not wait the 2 minutes it takes me to walk there and back before sending out your newly queued plots to a different plotter.
I chase you down, but it’s too late. “But I didn’t know how long it would be before you’d be back at your desk…” is not a reasonable excuse. (meaning the time I walked past him originally. He had plenty of time to hold or cancel that second job.)
I tell you what I did to fix it. Oh? You didn’t see the RED HIGHLIGHTED BUTTON above the word OK and wondered why the (not-a-touch)screen didn’t react? Of course re-booting the machine isn’t going to help, you haven’t told the (admittedly badly programmed) system that you are ready for the next step.
No, rebooting the machine does not clear out the print queue. It never has, and you know that. Did you say “Oops,” and go to the original machine to clear out the queue and dispose of you mis-plotted drawings? No, of course not. Half-an-hour later I walk past the machine, and the tray is full of your project. You just wasted a couple hundred square feet of paper. That shit is expensive.
You are the biggest jackass in our department. If you get promoted when our team lead retires next year, I am bailing to another department as fast as I can find a new placement.
And on the same vein - to the idiot engineer last week who just turned the plotter off instead of contacting me (like the sign right in front of you says), you suck too.
To save what little sanity I have left, I have put a sticky-note on the display screen showing users where the OK button is with a short instruction on how to clear paper jams. Granted, the stupid plotter programming is not intuitive, and the folks who designed the POS made the buttons the same color as the backgroud (really?), but that is why I took a marker and colored them RED!
grrr…