My sister and her husband recently got a new Xbox (360?) system, but they are having trouble hooking it up on their existing WiFi access point. I tried to walk through wireless settings with them over the phone, but I know nothing about the XBox or how it’s set up or what it’s looking for…I’ve never configured an XBox system or even played on one of the things.
I can give a few details I was able to winkle out last night. Their access point is using WEP encryption, and it’s working (they have a laptop hooked up to it). They have the WEP key, and that key works with the laptop. That’s about all I could get, information wise, however. My brother in law said it was looking for a PPOE code and that they were trying to put the WEP key in for that (I told him that they were two different things, and that he shouldn’t need PPOE, unless the XBox was acting as a gateway and connecting directly to the ISP…and assuming the ISP is using PPOE to connect it’s gateway devices).
Could someone who has an XBox walk through setting the unit up on a wireless network using WEP encryption in as non-technical a way as possible?
I have the latest xbox slim that comes bundled with kinect and the process is like this:
Go to system settings and then network settings
There will be a list of available wifi networks, select the one you want to connect to
You will be prompted to enter the wifi passkey
Go to configure network. Here there are two tabs, Basic and Additional settings. Basic settings are for setting a the IP, DNS etc. If they have DHCP enabled then they should leave it to Automatic. In Additional settings there are the options for PPPoE. They should leave these settings blank
Go back one level and select Test XBOX Live connection.
Thanks! I forwarded that link to my sister so we’ll see how it goes. It looks pretty straight forward, so not sure what the problem they are having is. I assume the thing will still do the older WEP encryption, though I told her she should upgrade to WPA and give that a try.
Yeah, mine needed the WiFi adapter. It worked well enough for gaming, but I eventually discarded it in favor of hooking the Xbox directly to the router with an ethernet cable. It gives somewhat better performance for things like watching Netflix.