From an earlier thread which I won’t link to I had let y’all know that I got put on probabtion at work. Just got out of the final meeting with my bitch of a boss and the HR drone and I passed with flying colors.
My BOAB went on and on about how far I’ve come and how proud she is of me and blah blah blah. This demonstrates to me her utter cluelessness and the overall worthlessness of the process because other than incorporating a required address verification into my calls (which I never bothered with before on the grounds that it was ludicrous) I have done absolutely nothing different over the last four weeks. I handle calls exactly the same, I speak to customers exactly the same, nothing different at all. This dumb probation was based on the fact that several customers in a short period complained about me. Well golly whiz, I work trying to pry money out of people who don’t want to pay it or else I’ll take away their telephone service and they don’t want to lose it. They will say anything to and about anyone if they think they can use it to buy more time. Some of them even (gasp!) lie about how they were treated by a phone representative. I had a high number of complaints one month and a low number of complaints the following month. On such things are employment decisions made.
On the original probabtion notice there’s a line about how if I backslide after successfully completing the probation I can be terminated without another term of probation. I asked in the meeting what the expiration date on that clause is, and there isn’t one. So another bad month a year in the future and I could still be shitcanned. Supposedly my BOAB would take the time factor into account when making the decision but she doesn’t actually have to.
I suppose I should be gratified that I still have a job but instead the whole ordeal has left me feeling nothing but contemptuous of the process and the people involved in it.